"When our staff had to work from home due to COVID-19, DocuWare allowed us to process applications remotely without an interruption in the service to our customers. Now we can pull up any file when we need it, from any location."

"Before DocuWare, paper invoices circulated manually for approval, making tracking difficult. Now, we monitor our cash flow in real time, knowing precisely the location of each invoice."

"The DocuWare Cloud opens up a wide range of possibilities for us to optimize our administrative processes. The pre-configuration makes implementation easier and lets us expand to meet our needs at any time by adding modules. Another plus: how easy it is to customize existing workflows."

"The department can pull up and reprint old bills, something they could never do before. Having all of this information at their fingertips has improved customer service. In the future we would like to use DocuWare’s workflow capabilities, we are only just touching the tip of the iceberg regarding the …

“The first appeal of an imaging system to our users is the thought of getting rid of ‘all that paper.’ DocuWare users acclimate to the system right away, but it is not until they start using it that they see the big picture and realize that a time/work constraint has …

"Before we were lucky enough to find DocuWare, we were almost ready to build our own system. DocuWare was the only affordable solution we looked at that fit with our long range plans of integrating an electronic document management system with our current Web offerings of grades and course lists. …

"DocuWare helps us access information we’ve never had access to before. If I find out that there has been a problem with XYZ concrete, I can now do a search and come up with a list of all the properties where the concrete was used. McBride can contact these customers …

"Being able to access the central document pool from all of our locations has vastly simplified our work processes. We can now offer better, faster service across the country and still save in warehouse space."

"The biggest benefit for our dealers is the increased turnaround time for claim payments to repair facilities. Since we implemented DocuWare, our payables turnaround time has been cut in half. Our dealers love that we’ve been able to provide better service by excelling beyond their expectations.”

"Not only has our mountain of paper disappeared, but the increased transparency of our warehousing processes are saving at least 3.5 hours of work time per day."

"Our cash flow and customer service have greatly improved, but one of the most notable things DocuWare has done for us is give us complete control of our information. We can use our DocuWare database of invoices as a research tool to easily gather information for our marketing efforts. This …

“A positive side-effect of requiring all e-mail to be archived is that the number of unnecessary e-mail containing pictures or other non-essential attachments being sent back and forth has decreased significantly.“

"We generate over 90,000 paper records every month. Thanks to Integrated Document Management with DocuWare, we've bolstered our productivity and competitiveness, particularly through improvements in customer service."

"During our analysis of different document management systems, we wanted to find a solution that would allow us to lower our time to invoice to 4 days. Based on this goal and our daily sales volume, we discovered that our return on investment or ROI for DocuWare would be only …

"DocuWare has changed many people’s jobs for the better. It has impacted nearly everyone who works here, as well as those in private industry that work with us. Prior to our DocuWare implementation, people frequently drove to our office from Chicago just to look at a file. Today we place …