273 DocuWare Testimonials

"The introduction of the DMS has driven process optimization in our central personnel and financial accounting departments. This enables us to offer even better customer service. Thanks to automatic indexing, documents are immediately assigned to the correct file when they are filed. Errors are now ruled out."

The Accounts Payable Department and my department have a combined savings of over 8 man hours a day. DocuWare enables us to work more efficiently."

“We use DocuWare very intensively today. Despite the high volume of documents that we store and retrieve every day, again and again, the system is very stable.”

"New employees with no document management experience can be converted at minimal training and in a short period of time. The system can save on staff costs by virtue of the fact that fewer can manage a large document load without having to leave their desks and trace files. Our major benefit is that letters & documents can be accessed from anywhere in the world without the necessity of carrying a large file of papers."

"We continually find new ways of using DocuWare beyond what we had envisaged. For the most part, we have added on improvements without any significant cost once we had the system running. We know that we are still only using a small part of what the whole system is capable of. Looking forward, we have some significant further extensions of the system to make, which will give us among other things improved security and monitoring of information in the business."

"Thanks to electronic patient files, both the quality of our medical care as well as the way we are able to provide information to our patients, medical personnel and administrative staff has greatly improved."

"From the day the company was founded, we knew that we wanted to eliminate our paper archive - otherwise we would have needed to plan for as much storage space as for the rest of our offices. But we also quickly benefited by reducing personnel costs. And every day we are saving about 1000 € in mailing."

"One of our major goals with the project was to eliminate the concerns that our staff would not have access to the medical record in time to provide services. We wanted to implement a document management solution that was completely electronic regardless of how the documentation originated. We did an in-depth test of DocuWare and tried every aspect of the product, beginning to end, including vendor support. We loved that DocuWare was based on industry standards and utilized an industry standard relational database, but the fact that DocuWare’s support department was really committed to meeting our needs is what really sold us on the product."

“Implementing DocuWare has streamlined our accounting pro­cesses, but its biggest impact is on those outside of the Accounting department. Now our colleagues can have read-only access to accounting documentation, they can do their own cost research and have been empowered with self-serve access to the information they need to improve our company."

"Thanks to DocuWare, we could significantly enhance our customer service spectrum. If one our clients, for example, needs proof of a granted permission and can’t locate it in their materials, they’ll receive it in an e-mail from usin less than five minutes."

"DocuWare has become the centre of all activity - we use the documents to centralise our activities. And while the initial Cost of Entry for the solution was rather high - not DocuWare, but the other solutions – it was well worth it."

“Not only did we eliminate the filing room, but we are better managing our business processes, increasing profitability and looking to expand the solution enterprise-wide.”

"We have now been using the system for eight months and found it to meet our needs perfectly. We all appreciate not having to go to a file to get a document that may not be there, instead retrieving a copy from your own desktop PC."

"New legal regulations such as product liabilities, revised product strategies and the evergrowing inundation of paper that comes with it resulted in the introduction of DocuWare. Thanks to less storage space and new work processes, the DMS investment of € 35,000 paid itself within two years."

"My staff and I can now track an invoice throughout the entire approval process. With one glance I know which invoices have been pending approval for too long and my staff can easily e-mail a higher level manager for approval. DocuWare has improved each employee’s document accountability. I no longer receive collection calls for invoices that I was unaware had been lost in our paperbased approval system."