273 DocuWare Testimonials

"By introducing digital document management, we weren‘t looking to save in staff by increasing efficiency. Rather, we wanted to relieve highly qualified employees from trivial tasks and give them back more time for them to use their true expertise."

"As McBride and Son revenue has grown, we have been able to manage this growth without adding staff, because of our investment DocuWare."

“We are so happy with DocuWare. We really wanted to implement a system where we only needed to have one point of data entry, a system that would allow us to connect and utilize the crucial information contained in our main database. With DocuWare, we‘ve done that and are able to efficiently and accurately share information among our different programs, reduce document retrieval times, and give the Finance Department instant access to insurance information to properly bill patients."

"We continually find new ways of using DocuWare beyond what we had envisaged. For the most part, we have added on improvements without any significant cost once we had the system running. We know that we are still only using a small part of what the whole system is capable of. Looking forward, we have some significant further extensions of the system to make, which will give us among other things improved security and monitoring of information in the business."

"Thanks to electronic patient files, both the quality of our medical care as well as the way we are able to provide information to our patients, medical personnel and administrative staff has greatly improved."

"From the day the company was founded, we knew that we wanted to eliminate our paper archive - otherwise we would have needed to plan for as much storage space as for the rest of our offices. But we also quickly benefited by reducing personnel costs. And every day we are saving about 1000 € in mailing."

"One of our major goals with the project was to eliminate the concerns that our staff would not have access to the medical record in time to provide services. We wanted to implement a document management solution that was completely electronic regardless of how the documentation originated. We did an in-depth test of DocuWare and tried every aspect of the product, beginning to end, including vendor support. We loved that DocuWare was based on industry standards and utilized an industry standard relational database, but the fact that DocuWare’s support department was really committed to meeting our needs is what really sold us on the product."

“Implementing DocuWare has streamlined our accounting pro­cesses, but its biggest impact is on those outside of the Accounting department. Now our colleagues can have read-only access to accounting documentation, they can do their own cost research and have been empowered with self-serve access to the information they need to improve our company."

"Thanks to DocuWare, we could significantly enhance our customer service spectrum. If one our clients, for example, needs proof of a granted permission and can’t locate it in their materials, they’ll receive it in an e-mail from usin less than five minutes."

"DocuWare has become the centre of all activity - we use the documents to centralise our activities. And while the initial Cost of Entry for the solution was rather high - not DocuWare, but the other solutions – it was well worth it."

“Not only did we eliminate the filing room, but we are better managing our business processes, increasing profitability and looking to expand the solution enterprise-wide.”

"We have now been using the system for eight months and found it to meet our needs perfectly. We all appreciate not having to go to a file to get a document that may not be there, instead retrieving a copy from your own desktop PC."

"New legal regulations such as product liabilities, revised product strategies and the evergrowing inundation of paper that comes with it resulted in the introduction of DocuWare. Thanks to less storage space and new work processes, the DMS investment of € 35,000 paid itself within two years."

"My staff and I can now track an invoice throughout the entire approval process. With one glance I know which invoices have been pending approval for too long and my staff can easily e-mail a higher level manager for approval. DocuWare has improved each employee’s document accountability. I no longer receive collection calls for invoices that I was unaware had been lost in our paperbased approval system."

"The department can pull up and reprint old bills, something they could never do before. Having all of this information at their fingertips has improved customer service. In the future we would like to use DocuWare’s workflow capabilities, we are only just touching the tip of the iceberg regarding the information DocuWare can help us manage."