273 DocuWare Testimonials

"We wasted a lot of time on basic administrative tasks and couldn’t focus that energy on more important tasks until the DMS was introduced. With DocuWare, we are rapidly accelerating our business processes and increasing efficiency in all areas of the company."

"The department can pull up and reprint old bills, something they could never do before. Having all of this information at their fingertips has improved customer service. In the future we would like to use DocuWare’s workflow capabilities, we are only just touching the tip of the iceberg regarding the information DocuWare can help us manage."

"Thanks to DocuWare, we’ve been able to avoid adding another full-time employee to the accounting department—which we would otherwise need to keep up with the volume of invoices. The key advantage in terms of order processing is that all information is available immediately. We used to spend a great deal of time searching for information, which slowed down the process. On top of that, we now print about 270,000 fewer documents each year."

“We found that a lot of our invoices had inaccurate job numbers. With DocuWare Cloud, we simply have our project managers look at every invoice, large and small, and make sure everything is accurate. If the job number is wrong, the approver simply makes a digital note for us to change it. It is very important to apply our costs to the correct job and I’m happy to say we’ve improved the accuracy of our cost accounting by 90%.”

“The cloud solution was exactly what we were looking for. Knowing everything on the back end is taken care of, allows us to focus on our clients.”

“After our server crashed and we lost all the data in our old system, we went back to 1982 for a few months with me handing the project managers folders of invoices. Another reason we chose a cloud solution was because we knew it would be quick to get up and running and I was tired of living with piles of paper.”

“When our vendor recommended DocuWare Cloud, we thought that was a good fit for us because we are very comfortable with the cloud software model and the security it offers our information.”

"Using DocuWare has made our processes more transparent. And our employees really appreciate the time savings in their daily work."

“I had a case worker take her client to a community college to enroll in school. The client felt very out of his element, so his caseworker took the time to sit with him throughout the entire financial aid process. DocuWare Cloud has lifted a burden for my caseworkers. They always made time for their clients, but now they have the flexibility to really make a difference.”

“DocuWare Cloud is proving to be a tremendous asset to our organization. Because blood banks are so highly regulated, our blood products, as well as our record keeping must be meticulous. DocuWare will not only help us reach optimal record keeping goals, but it has helped us reduce costs and improve efficiency for our donors and staff. We look forward to expanding DocuWare to other parts of our operation, further enhancing our ability to serve the community.”

"Not only is DocuWare helping us digitize our records, it is helping us connect to our community. I have high school students teaching retirees who have never used a computer, to scan and index documents. This has been a tremendous multi-faceted program that not only helps us better manage our information, but is helping our seniors gain new skills that will allow them to get back into the workforce."

“With DocuWare Cloud, our turnaround time to pull up a donor’s record to verify or edit information, or post test results, happens in seconds when before it was a 24 hour wait. The difference in our productivity and response time is quite significant.”

“When we invested in DocuWare, we were for the first time able to keep up and be in complete compliance with FMCSA documentation requirements. DocuWare is helping us circumvent a huge liability. If we don’t pass a CHP audit, it is possible we can be shut down until all documentation is in order. Additionally, having an up-to-date copy of our drivers’ insurance helps us further mitigate liability. Without each driver having legitimate insurance, we could be on the hook for millions if there were an accident."

"Independent of the usual ROI question, the use of DocuWare Cloud has been well worth it from day one. In addition to speed and security, we have gained tremendous transparency and thus profited from all sorts of planning and controlling options."

"By introducing digital document management, we weren‘t looking to save in staff by increasing efficiency. Rather, we wanted to relieve highly qualified employees from trivial tasks and give them back more time for them to use their true expertise."