“By introducing a DMS, we’ve improved the quality of service for our clients and members. In addition, our employees benefit from much easier access to existing documents and the whole organization profits from increased efficiencies.”

"We wasted a lot of time on basic administrative tasks and couldn’t focus that energy on more important tasks until the DMS was introduced. With DocuWare, we are rapidly accelerating our business processes and increasing efficiency in all areas of the company."

“We integrated DocuWare with our existing accounting systems. The integrated solution mimics our physical workflows and has made keeping up with our growing accounting workload much easier. Utilizing a digital solution that is flexible and customizable allows us to continue to find more efficiencies. It just makes sense.”

“Customer service is the number one focus at both Lexus locations and is a high value target for the dealership. We’ve reduced human error through digitization and electronic workflow and have found that any improvement in efficiency and accuracy ripples out and positively impacts customer service.”

"The significant reduction of paper files with the help of our new central document pool allows us to significantly reduce wasting office space for file cabinets. This saves money that we can invest in the expansion of our services for people with disabilities."

“DocuWare has significantly impacted our business and streamlined our processes. Our on-boarding procedure is considerably easier and quicker for both applicants and staff and the use of online web forms results in complete, accurate information. On a corporate level, we have access to all the documents from each of our …

“One of the big reasons our DocuWare roll out was such a success was because our IT vendor worked with us to develop a training and implementation ‘ramp-up’ approach that allowed us to continually roll out the solution to our departments. DocuWare has saved us weeks of time, in terms …

“Once we digitized our repair paperwork, we completely eliminated one file room and have used that space to expand our waiting room. Bigger, nicer waiting rooms improve the customer experience. Pair this with the our ability to track long service issues and access complete vehicle information from any one of …

“If we were still manually indexing information in tract books, we would not be able to keep up with the volume of information we receive. With DocuWare in place, we’ve expanded our business and reassigned two-thirds of Title department employees to other departments. DocuWare has improved our efficiency and allows …

"Through the use of a DMS and integration of the system into our accounting department, we have already been able to significantly streamline our incoming invoice process. Ever since, we keep discovering other application fields that will also benefit from the DMS system."

"For our very complex testing and approval process, a split booking dialog was developed that reflected our special requirements."

"Moving from a pure archive solution to an integrated workflow-based document management system has been an incredible improvement for our organization. As a result, we have significantly improved processing times and the quality of service provided by our group."

“The relationship with our vendors has improved because we now have a consistent and reliable way to communicate order information. We’ve found that better vendor relationships support better customer service.”

“Overall, the number of documents we print has been reduced by 90% as electronic processes have been put in place. More significant than our cost or environmental savings is our ability to ensure orders are being processed in a timely manner and accounts payable invoices are being processed efficiently. Our …

"Thanks to the consistent use of our DMS, we were able to increase our placement speed by almost 50 percent and significantly increase our competitiveness."