273 DocuWare Testimonials

"We were going to spend thousands of dollars to try to build a custom solution for exactly what we needed. We were looking for an electronic filing cabinet and couldn’t find one. And then we found DocuWare which had exactly what we needed."

"Specific departments now have distinct access to our customer records. We no longer need to share or forward the same records as everything can be found in one repository. This saves us a considerable amount of time."

"DocuWare combines simple processes with extremely high security standards. Today, the only thing our managers have to do to process documents is click a button - DocuWare then takes over the processing workflows, fully automatically."

“A few years ago the National Banking and Insurance Commission requested information from approximately 22,000 checks to be delivered in 5 days. Without DocuWare we wouldn´t have been able to comply with the requirement.”

“Everything is now filed and is easily retrievable in one document repository. Our Customer Services team achieved a time saving of approximately 15 hours of filing per week – i.e. ½ hour per person x 5 days. The system has provided greater security, retrieval is simpler and faster, with all the information accessible from any location. We are continuing to work closely with our Authorized DocuWare Partner on future enhancements with other teams within our business.”

“DocuWare is an innovative approach and makes our work more productive. We improved our invoice-related processes tremendously, greatly speeding them up. We were also able to save a ton of space: in the past, we wasted 190 new binders every year on invoices alone.”

“The DMS integration accelerated the check and release of drug batches. Shipping of the drugs became much faster.“

“With DocuWare, we were able to replace paperbased, error-prone work through automated, digital processes. Employees and customers benefit at the same time through higher efficiency and improved service levels.”

“We are so happy with the flexibility and scalability of DocuWare and the support we get from our DocuWare Partner. The ability to re-engineer our workflow, add index criteria and keep all of our existing documents in the same structure is a huge benefit for us. With the time we’ve gained since moving DocuWare online, we’ve really been able to continue focusing on best practices.”

"Through the use of our DMS, we’ve eliminated our paper pollution and can focus all of our energy on core activities."

"Benefits are everything. With DocuWare, not only does management benefit from savings potentials and improved work efficiencies, but employees also quickly recognize the benefits of digitally-supported workflows. Based on our experience, they are extremely positive and motivated to work with DocuWare."

“Using document management minimized search and storage time, improved our customer service and saves printing costs.”

“By introducing a DMS, we’ve improved the quality of service for our clients and members. In addition, our employees benefit from much easier access to existing documents and the whole organization profits from increased efficiencies.”

“In the first three years, we reduced our paper consumption by 50 percent; storing document copies in various departments belongs to the past. And by achieving more transparency in our internal workflows, we’ve become far more competitive."

"EDM has naturally made its mark as a productivity lever and as a factor that differentiates us from our competitors."