273 DocuWare Testimonials

“We are so happy with DocuWare. We really wanted to implement a system where we only needed to have one point of data entry, a system that would allow us to connect and utilize the crucial information contained in our main database. With DocuWare, we‘ve done that and are able to efficiently and accurately share information among our different programs, reduce document retrieval times, and give the Finance Department instant access to insurance information to properly bill patients."

"We continually find new ways of using DocuWare beyond what we had envisaged. For the most part, we have added on improvements without any significant cost once we had the system running. We know that we are still only using a small part of what the whole system is capable of. Looking forward, we have some significant further extensions of the system to make, which will give us among other things improved security and monitoring of information in the business."

“By using a DMS, we were able to reduce our invoice authorization to three checkpoints, simplifying our workflow tremendously. Our budget is enjoying measurable savings in printing and paper costs. The transparency gained within the company is an added bonus."

"Thanks to the automation and optimization of the document flow, we now work faster and more cost-efficiently. With the help of the digital approval processes, for example, we discovered that certain cost items that used to be approved blindly no longer need to be done that way."

"DocuWare is intuitive and logically structured. In addition, the solution offers many onboarding aids for new users, such as an interactive tour or digital trainings. This made it easy to implement even in the middle of the pandemic."

"If I didn't have Intelligent Indexing, I would be doing invoices for a much longer time. It makes invoice processing easier. When an invoice is imported, the majority of the fields are already filled out for me so I can send it for approval faster."

"Employees can now access documents from any device, integrate them into workflows and, for example, approve or cancel invoices. No matter where they are."

"DocuWare paid for itself immediately, especially when it helped us overcome the challenges of transitioning to remote work quickly and easily during the pandemic. We experience the benefits of working with it on a daily basis, whether it's in order processing or in research and analysis, because the system doesn't forget anything. It even reminds us about tasks that need doing."

"DocuWare is a fantastic tool that has allowed us to digitally map our entire processes and get rid of the flood of paper. In total, over 650,000 documents have already been digitized using the DMS."

"Our productivity has gotten such a boost with DocuWare – our employees work more efficiently with DocuWare and can simply do more as a result."

"In addition to European-wide standardisation, we have achieved an even more important goal by using DocuWare: improving the quality of our work. Our employees can now devote themselves to more value-added tasks than filing and searching for documents. The understanding that change brought was also a positive thing, and the resulting greater acceptance of new projects, opens up great potential for optimisation for us as a group."

"Before DocuWare, paper invoices circulated manually for approval, making tracking difficult. Now, we monitor our cash flow in real time, knowing precisely the location of each invoice."

"We were going to spend thousands of dollars to try to build a custom solution for exactly what we needed. We were looking for an electronic filing cabinet and couldn’t find one. And then we found DocuWare which had exactly what we needed."

"We went with DocuWare was for compliance reasons. We work a lot with the Federal Railroad Administration to keep track of documentation, and we must be able to quickly provide documents upon an audit. Not being able to find a document is a problem!"

"Once we started using DocuWare in the Accounts Payable Department, we recognized it would be just as effective in other areas of our business and save us just as much time. So we decided to introduce it to our Manufacturing Department, and that really changed things."