273 DocuWare Testimonials

“We’ve eliminated a couple of hours per employee per week by getting rid of manual, paper processes. It’s hard to quantify how many hours we’ve saved but the bigger benefit is that we’ve been able to add more stores and grow our business without adding operational costs such as more staff in accounting.”

"Searching for old order records in our archives – which were distributed across both of our locations – used to be extremely time-consuming. As an example, information about spare parts for engines that had already been produced would end up being filed away in multiple folders."

"Once we started using DocuWare in the Accounts Payable Department, we recognized it would be just as effective in other areas of our business and save us just as much time. So we decided to introduce it to our Manufacturing Department, and that really changed things."

"We needed to transfer several hundred gigabytes of data from our old folder structure to DocuWare without much effort. DocuWare made it easy to solve this problem."

"Around 70 employees now work with DocuWare. They embraced the program because of its real-world approach and high degree of automation achieved through digitization. After only nine months of operation, more than 18,000 documents were stored in the central archive. One of the most important factors in our decision for DocuWare was how user-friendly it is and - from an administrator's point of view – how easy to manage the web interface is."

"DocuWare Cloud was the most cost-effective option for us while offering a high level of performance. We didn't have to buy a new server or invest in any other technical preparations. It also lets us immediately benefit from the latest developments and updates."

"DocuWare enables us to accomplish the full scope of our work remotely. Documents are sent to a monitored folder that automatically distributes them into the corresponding in-baskets; workflows run as efficiently as they did when we were all in the office."

“If a part gets recalled, we must find every customer we sold it to and now we can pull up every invoice! We can search by date, invoice number, unit number, even full text. I cannot believe how fast we find stuff in DocuWare.”

"We love the ease of the system and the ability to find records instantaneously! It saves us at least several days a month of filing and searching, so we have more time to work on other high value tasks."

"DocuWare not only makes our organization more efficient, it also makes it more secure. By digitizing our workflows, we were able to further standardize our processes. This has improved our internal work quality and allowed us to respond more quickly to customer requests."

"With DocuWare, we were able to reduce our internal print volume by several thousand documents per month - that's the equivalent of about two full-grown trees. When employees start to “think green” they’ll find endless ways to protect our earth and enjoy the peace of mind of those results. In our daily work, we now have more time for our core tasks. At the same time, the digital archive offers us a high level of security against document loss.”

"Digitizing our internal HR documents worked well for us, so we began to find other ways to utilize DocuWare. Implementing the forms feature was a natural move. We wanted to improve our customer service and we did it."

"The introduction of the DMS has driven process optimization in our central personnel and financial accounting departments. This enables us to offer even better customer service. Thanks to automatic indexing, documents are immediately assigned to the correct file when they are filed. Errors are now ruled out."

"In order to operate successfully as a mid-sized business, you have to have your finger on the pulse. With DocuWare, we have a powerful tool at our disposal to promote both customer loyalty and employee motivation. With DocuWare, we were able to map out and optimize all the processes defined in our quality management manual - quickly and easily - in a digital form."

"Today, we have made many of our processes much more efficient. In the area of Human Resources, employees have faster, central access to their personnel files. With management of our incoming A/P invoices, we have been able to optimize the payment approval process through digitization."