"Moving from a pure archive solution to an integrated workflow-based document management system has been an incredible improvement for our organization. As a result, we have significantly improved processing times and the quality of service provided by our group."

“Thanks to our DMS, we are saving a lot of the time normally spent on searching and storing documents. This has meant recapturing a good 85 hours monthly for our organization, which basically means the work of one part-time employee. This means that we were able to reach our aggressive …

"When our staff had to work from home due to COVID-19, DocuWare allowed us to process applications remotely without an interruption in the service to our customers. Now we can pull up any file when we need it, from any location."

“Managers in our satellite stores did not have the ability to research prices and even those at the headquarters store were limited in the amount of cost research they could do with a paper system. DocuWare is a game changer. It has empowered our employees with the research tool they …

“Giving our employees an overview of the entire workflow, united our team and made everyone accountable. DocuWare helped us create a shared sense of ownership and gave everyone an understanding that they are an important part of the big picture.”

“We chose to implement DocuWare Cloud to avoid taxing our internal IT staff and be able to quickly deploy and implement the solution to the corporate office as well as 30 remote locations. Implementing a cloud system was the quickest way to get something in place and have it be …

"Overall, we were able to reduce the number of missing invoice returns by an incredible 97 percent and reduce our receivables accordingly. Cash flow grew by the same amount over the same period."

"We no longer spend time searching because DocuWare neatly lists all documents for each transaction. Decisions are made more quickly, processes are completed earlier. For us as a bank, this means lower costs per transaction; for our customers, it means greater satisfaction."

"This has been an IT success story for Mosscare. On the one hand staff has embraced this one piece of technology better than any other. On the other hand we are now able to offer a much better service than ever before."

"In the past, we sometimes had to spend several hours in our filing room searching – often without ever finding the documents we were looking for. Today, retrieving a document is a matter of a few seconds. With all this time saved, our team can now focus more intensively on …

"Before DocuWare, our remote sites could submit a purchase order only when someone physically went there. They had to wait for the person to come in and sign the form. Now it’s instantaneous! They send the form electronically and it starts the approval process."

"We store as much information as we can about a vessel—specs, articles on companies and vessels, photos, drawings, surveys, government certifications and classification documents. DocuWare is one of our primary systems—we use it for data storage and retrieval to support sales and marketing."

"DocuWare’s Workflow Manager has been transformational in the Shelter Products business. While not part of our initial evaluation, it has quickly become the key piece of the puzzle. After Accounts Payable, rolling it out to the Credit and Legal departments is the next step."

"We no longer have to spend $3,000 per event on inputting data. Invoices are processed timely, improving cash flow. The thousands of dollars previously spent on additional work hours for employees who organized and reviewed documents can now be used to grow the business."

"DocuWare makes accessing documents from any location extremely simple. Since a large portion of our administrative data is derived from different documents, it means that our figures are more up-to-date. This in turn allows us to make faster and better decisions. Based on our positive experience, we will continue to …