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"Moving from a pure archive solution to an integrated workflow-based document management system has been an incredible improvement for our organization. As a result, we have significantly improved processing times and the quality of service provided by our group."
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“Thanks to our DMS, we are saving a lot of the time normally spent on searching and storing documents. This has meant recapturing a good 85 hours monthly for our organization, which basically means the work of one part-time employee. This means that we were able to reach our aggressive …
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"When our staff had to work from home due to COVID-19, DocuWare allowed us to process applications remotely without an interruption in the service to our customers. Now we can pull up any file when we need it, from any location."
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"Our major issue was space, and that was our leading reason for looking at document management software. Now that we are using DocuWare, we’ve benefited far above just gaining extra space.”
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“With the integration of DocuWare with Banner, verifying that gifts are used according to donor wishes is much easier because our records are simple to find and source documents are easy to access.”
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“The goal was to develop a consistent storage system for any employee tied into the process, which would give us tamper-free storage of all project-related documents with the least amount of time and effort.”
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"DocuWare had the flexibility we craved that allowed us to easily change our workflow and simplify tasks for our employees."
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“It’s easier to scan, index and look things up in DocuWare, so my staff was really happy and receptive to the change. DocuWare is just a very easy system to get around in. I have to say it’s a much faster system. The migration went very well. I’m going to …
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“The ability to be flexible and customized to our needs and adaptable to our growth and changes in process was the deciding factor for selecting DocuWare. We dreamed up our dream process and Les Olson Company’s engineers were able to bring to life our vision.”
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“DocuWare was a big win and success for us. We are a more efficient organization because of it.”
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“Reduced retrieval time is definitely the biggest benefit. We get customers that call up with questions about their invoice. That used to be a lengthy process with users having to dig through a file cabinet. Now while they are on the phone with them, they open up DocuWare in their …
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"DocuWare is keeping us more organized. We can see exactly how many invoices are awaiting approval and we can now remind managers to approve them. Our Chief Operating Officer can remotely view and compare past invoice amounts and plan for future budgeting.”
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"I was on the phone with a new hire instructing how to fill out our digital forms. He pressed the button and the form “disappeared.” When I told him I already got the form on my end, he was impressed by how quickly our system works.”
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“We were being buried alive by paper. We had boxes of documents everywhere, from the conference room to the ladies’ room. We are obligated to maintain our records for the lifetime of our products, so we had to find a better way to store them.”
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“DocuWare allows us to keep Superintendents in the field, where they are most valuable, rather than in the office doing paperwork. Time in the field enables them to oversee the work and keep projects on time and on budget.”