"We’re seeing greater proficiency in our sales team to get orders processed quickly."

“The ability to initiate a video or data collaboration on an established chat or voice communication with a customer while accessing a website, helps to improve customer retention, loyalty, and first call resolution. With the introduction of Interactive Video Response in CT WebRTC as well as data sharing, I believe …

“Our call centers can’t fail our customers even once. That’s why we love working with Dialogic; the PowerMedia XMS never lets us down. PowerMedia XMS provides compelling capabilities and performance required to deliver reliable cloud contact center customer care at any call or message volume.”

"We selected the Dialogic Border Net 4000 because of its state-of-the-art GUI, advanced routing capabilities, and because its SIP inter working tools allowed us to meet our operational cost goals."

"The high degree of integration of this solution into our working environment results in significant efficiency advantages.They were ecstatic when they found out that a telephone call from Germany would be connected via a soft client without a problem, independent of their location.”

“We are pleased to incorporate the Dialogic solution to support the transformation of our hosted voice applications to a virtualized platform. The Dialogic platform enables us to rapidly introduce next-generation applications to our customers.”

“The comprehensive capabilities of the Dialogic solution, along with the training and post-sales support, allowed us to rapidly deploy our SS7-based solution without expanding our operations workforce or outsourcing to a third party.”

“With all the scalability challenges that we have had in learning to handle 450 million transactions per month in sucha short time, and working with, for example, 16 media boards instead of 4 or 6 so quickly, Dialogic products and our relationshipwith Dialogic has been more than satisfactory.”

“It seemed ‘purpose-built’ to work with OCS, probably because of all the testing and integration work that Dialogic had already done, which was certified by Microsoft. We turned it on, put in just a little bit of information, and were able to start making and receiving phone calls through the …

“The (Dialogic®) I-Gate 4000 SBO products have already delivered significant bandwidth and cost savings to the mobile service provider and are poised to continue to do so for years to come.”

“We have strong video applications ready, including avideo portal and a video and multimodal Channel 99™, which is specifically tuned for 3G VAS application rollouts.”

“Dialogic’s fast action supporting our mobile core and IP switching and session control needs not only validated our selection of Dialogic as a vendor, but also enabled us to improve the overall user experience and customer satisfaction.”

“With more than 1,000 calling card products and 200 wholesale carrier relationships, the ControlSwitch allows us to architect a reliable network with the geographic diversity we need.”

"Our unique multi-network design not only handles the routing traffic from both IMS and SS7 networks but also guarantees unparalleled reliability in processing multi-million transactions per day needed by tier-1 CSPs. We are also extremely delighted with the role of Dialogic in the implementation of this project.”

“The market demands the most flexible CTI and contact center technology with customized end-user business applications, and Dialogic made sure ZRG can deliver it.”