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"Recording and archival of the transaction was a critical requirement to achieve compliance with AML/CFT and Dialogic Power Media XMS was an important ingredient."
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“I am very pleased to announce that several key deployments have highlighted Mitel’s and Dialogic’s significant partnership success, and have empowered our customers to introduce new revenue-generating applications such as the Mitel converged voice and video mail solution and our IMS PBX solution.”
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“Our call centers can’t fail our customers even once. That’s why we love working with Dialogic; the PowerMedia XMS never lets us down. PowerMedia XMS provides compelling capabilities and performance required to deliver reliable cloud contact center customer care at any call or message volume.”
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“The ability to initiate a video or data collaboration on an established chat or voice communication with a customer while accessing a website, helps to improve customer retention, loyalty, and first call resolution. With the introduction of Interactive Video Response in CT WebRTC as well as data sharing, I believe …
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“The ROI made sense; we were able to consolidate multiple switching platforms at several POP locations that we anticipate will help us reduce space, power and operational overhead and still improve the overall availability and performance.”
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"Dialogic’s DSI signaling products have always been key to providing robust and scalable services to our customers, so they were an obvious choice when selecting an STP vendor. Their STP provides us with an agile foundation for rapid business growth, while retaining the flexibility and reliability we have come to …
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“Our top-tier carrier and banking industry clients have to constantly stay ahead of their competition with new ways to improve customer retention. Hassle-free, face-to-face customer service calls are on the top of the must-have list. In less than a month of development time, Dialogic’s PowerMedia XMS with WebRTC gave us …
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"We selected the Dialogic Border Net 4000 because of its state-of-the-art GUI, advanced routing capabilities, and because its SIP inter working tools allowed us to meet our operational cost goals."
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“We have strong video applications ready, including avideo portal and a video and multimodal Channel 99™, which is specifically tuned for 3G VAS application rollouts.”
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“We are pleased to incorporate the Dialogic solution to support the transformation of our hosted voice applications to a virtualized platform. The Dialogic platform enables us to rapidly introduce next-generation applications to our customers.”
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“The BorderNet 2020 SBC provided the flexibility we needed and didn’t limit us in our ability to rapidly deliver state of the art services over any interconnect type.”
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“With all the scalability challenges that we have had in learning to handle 450 million transactions per month in sucha short time, and working with, for example, 16 media boards instead of 4 or 6 so quickly, Dialogic products and our relationshipwith Dialogic has been more than satisfactory.”
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“The partnership with Dialogic enables TeleStax to enter new markets from a position of strength to extend mission-critical solutions to the enterprise and telecoms marketplace.”
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“The market demands the most flexible CTI and contact center technology with customized end-user business applications, and Dialogic made sure ZRG can deliver it.”
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“It seemed ‘purpose-built’ to work with OCS, probably because of all the testing and integration work that Dialogic had already done, which was certified by Microsoft. We turned it on, put in just a little bit of information, and were able to start making and receiving phone calls through the …