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"The Dialogic solutions fit right into our current infrastructure and add tremendous flexibility for us to deliver innovative, scalable, and rock-solid services to our customers. We’ve found Dialogic to have an excellent mix of proven technology and the forward-thinking people that we are confident will give IPCO a unique value …
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“We feel that the future is in customization and convenience, so we are very enthusiastic about video and the use of mobile phones in all kinds of new applications. We already offer Video SMS and Video Greetings along with our Video Portal. We are deploying applications such as Video CRBT, …
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“The (Dialogic®) I-Gate 4000 SBO products have already delivered significant bandwidth and cost savings to the mobile service provider and are poised to continue to do so for years to come.”
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“Where I think the IMG excels,” says Slattery, “is in its media capabilities and the choice it allows us to offer to our customers inthis area. In VoIP, different operators have preferred codecs and packet sizes, often because of the limited bandwidth available tothem. The IMG lets us interconnect two …
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"We are seeing an increasing interest in WebRTC initiatives from top-tiers operators worldwide. Using PowerMedia™ Software with the INtellECT® WebRTC Solution makes the transcoding and the media processing (e.g., for video calls) recording easy and efficient. Dialogic is long-term partner of ours and its technology enables many ECT solutions.”
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"We chose the Power Ville VIVR because it saves time for our clients’ customer care agents and their customers compared to a regular IVR system."
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“We had previously tested the Dialogic MediaGateway while participating in the Microsoft TAP Program (Technology Adoption Program), so we were already familiar with theproduct and its reputation for seamless integration and unmatched reliability.”
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“The market demands the most flexible CTI and contact center technology with customized end-user business applications, and Dialogic made sure ZRG can deliver it.”
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"To be competitive in the market, we need cost-effective solutions. Dialogic’s HMPSoftware can perform media processing tasks on general-purpose servers without requiring the use of specialized hardware, thus significantly reducing the implementation costs of media processing platforms. Take, for example, the media processing platform in the call center application we …
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“Our WebRTC-based collaboration suite contains customized data and workflow support as well as strong connectivity with existing mobile and VoIP devices. Server side WebRTC features are key to providing a secure and robust Private Cloud solution. Dialogic has provided us with the solutions to support these features that are crucial …
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“The operator is very pleased with the new system, which is very reliable. The operator began by deploying the basics, and is now gradually introducing more attractive solutions to increase subscriber loyalty and provide a competitive advantage. We are the first company to offer this unified system in Indonesia, and …
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“Our top-tier carrier and banking industry clients have to constantly stay ahead of their competition with new ways to improve customer retention. Hassle-free, face-to-face customer service calls are on the top of the must-have list. In less than a month of development time, Dialogic’s PowerMedia XMS with WebRTC gave us …
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"We selected the Dialogic Control Switch and Border Net SBC because of the platform’s call routing, policy engines, software-based trans coding, and because it is proven in the field. The ability to scale the system up and down in the cloud, as well as the ability to enable high quality …
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"Our unique multi-network design not only handles the routing traffic from both IMS and SS7 networks but also guarantees unparalleled reliability in processing multi-million transactions per day needed by tier-1 CSPs. We are also extremely delighted with the role of Dialogic in the implementation of this project.”
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“The Dialogic technology offers high quality, platform-independent and flexible integration and due to its variety of functions, it adapts easily to our product MobiCall.”