46 Dialogic Testimonials

“This system gives us the opportunity to really be flexible in the recovery environment. When I saw that the capability to virtualize the machines was available, it was added functionality we were excited to employ.”

“With the market opening up, we looked for a solution that would give us the geographic redundancy, scalability, and unique bandwidth optimization necessary to stay competitive. We saw how other carriers were benefiting from Dialogic’s technology, and knew it was the best solution to help MPT modernize our network while continuing to ensure reliable service for customers.”

“Dialogic’s experience with successfully transitioning service providers like us from end-of-life legacy switching platforms made us confident our customers would be minimally impacted. Our VoIP business will continue to grow long-term with Dialogic’s solutions and support.”

"We’re seeing greater proficiency in our sales team to get orders processed quickly."

"We are seeing an increasing interest in WebRTC initiatives from top-tiers operators worldwide. Using PowerMedia™ Software with the INtellECT® WebRTC Solution makes the transcoding and the media processing (e.g., for video calls) recording easy and efficient. Dialogic is long-term partner of ours and its technology enables many ECT solutions.”

“Dialogic’s equipment gives us the competitive advantage and flexibility to serve our customers without downtime. In order to improve service quality and reduce backhaul costs, Brightlink is eager to deploy more BorderNet SBCs throughout the country to be closer to our customers.”

“The market demands the most flexible CTI and contact center technology with customized end-user business applications, and Dialogic made sure ZRG can deliver it.”

“The entire system is designed to be modular, so we can increase the lines assigned as soon as business warrants. We also feel that the circuit-switched connections we are using can provide consistent video quality.”

"The Dialogic solutions fit right into our current infrastructure and add tremendous flexibility for us to deliver innovative, scalable, and rock-solid services to our customers. We’ve found Dialogic to have an excellent mix of proven technology and the forward-thinking people that we are confident will give IPCO a unique value proposition in the market now and in the future."

“We chose Dialogic because it offered us an end-to-end solution with true redundancy and scalability that would work seamlessly with our Mobile Number Portability (MNP) platform provided by Ericsson.”

"The high degree of integration of this solution into our working environment results in significant efficiency advantages.They were ecstatic when they found out that a telephone call from Germany would be connected via a soft client without a problem, independent of their location.”

“The BorderNet 2020 SBC provided the flexibility we needed and didn’t limit us in our ability to rapidly deliver state of the art services over any interconnect type.”

"We were looking for a solution that would help reduce complexity and improve our ability to deliver services to our mobile customers. After working with Dialogic to upgrade our infrastructure and develop modern applications to support our mobile subscribers, we have been able to handle a 50% increase in our customer base in under five months."

"Recording and archival of the transaction was a critical requirement to achieve compliance with AML/CFT and Dialogic Power Media XMS was an important ingredient."

“Where I think the IMG excels,” says Slattery, “is in its media capabilities and the choice it allows us to offer to our customers inthis area. In VoIP, different operators have preferred codecs and packet sizes, often because of the limited bandwidth available tothem. The IMG lets us interconnect two parties without forcing customers to compromise and use a different codec. Because theIMG supports such a broad range of codecs, invariably we can say ‘yes, we support that’ when a customer asks for a particularcodec.”