46 Dialogic Testimonials

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  • "We were looking for a solution that would help reduce complexity and improve our ability to deliver services to our mobile customers. After working with Dialogic to upgrade our infrastructure and develop modern applications to support our mobile subscribers, we have been able to handle a 50% increase in our …

  • “The partnership with Dialogic enables TeleStax to enter new markets from a position of strength to extend mission-critical solutions to the enterprise and telecoms marketplace.”

  • “We are pleased to incorporate the Dialogic solution to support the transformation of our hosted voice applications to a virtualized platform. The Dialogic platform enables us to rapidly introduce next-generation applications to our customers.”

  • “This system gives us the opportunity to really be flexible in the recovery environment. When I saw that the capability to virtualize the machines was available, it was added functionality we were excited to employ.”

  • "We’re seeing greater proficiency in our sales team to get orders processed quickly."

  • “With the market opening up, we looked for a solution that would give us the geographic redundancy, scalability, and unique bandwidth optimization necessary to stay competitive. We saw how other carriers were benefiting from Dialogic’s technology, and knew it was the best solution to help MPT modernize our network while …

  • "We are seeing an increasing interest in WebRTC initiatives from top-tiers operators worldwide. Using PowerMedia™ Software with the INtellECT® WebRTC Solution makes the transcoding and the media processing (e.g., for video calls) recording easy and efficient. Dialogic is long-term partner of ours and its technology enables many ECT solutions.”

  • "We selected the Dialogic Control Switch and Border Net SBC because of the platform’s call routing, policy engines, software-based trans coding, and because it is proven in the field. The ability to scale the system up and down in the cloud, as well as the ability to enable high quality …

  • “The entire system is designed to be modular, so we can increase the lines assigned as soon as business warrants. We also feel that the circuit-switched connections we are using can provide consistent video quality.”

  • "We chose the Power Ville VIVR because it saves time for our clients’ customer care agents and their customers compared to a regular IVR system."

  • "The high degree of integration of this solution into our working environment results in significant efficiency advantages.They were ecstatic when they found out that a telephone call from Germany would be connected via a soft client without a problem, independent of their location.”

  • “We chose Dialogic because it offered us an end-to-end solution with true redundancy and scalability that would work seamlessly with our Mobile Number Portability (MNP) platform provided by Ericsson.”

  • “Dialogic’s PowerMedia technology provides us the rock-solid platform for building our high-reliability dispatch system that transit systems demand, including a recent installation at a major commuter rail line in the Northeast...With this solution from Dialogic, we have a platform that will take us into the future.”

  • “With more than 1,000 calling card products and 200 wholesale carrier relationships, the ControlSwitch allows us to architect a reliable network with the geographic diversity we need.”

  • “Our call centers can’t fail our customers even once. That’s why we love working with Dialogic; the PowerMedia XMS never lets us down. PowerMedia XMS provides compelling capabilities and performance required to deliver reliable cloud contact center customer care at any call or message volume.”