“Our top-tier carrier and banking industry clients have to constantly stay ahead of their competition with new ways to improve customer retention. Hassle-free, face-to-face customer service calls are on the top of the must-have list. In less than a month of development time, Dialogic’s PowerMedia XMS with WebRTC gave us …

"Recording and archival of the transaction was a critical requirement to achieve compliance with AML/CFT and Dialogic Power Media XMS was an important ingredient."

“The Dialogic technology offers high quality, platform-independent and flexible integration and due to its variety of functions, it adapts easily to our product MobiCall.”

“The partnership with Dialogic enables TeleStax to enter new markets from a position of strength to extend mission-critical solutions to the enterprise and telecoms marketplace.”

“The comprehensive capabilities of the Dialogic solution, along with the training and post-sales support, allowed us to rapidly deploy our SS7-based solution without expanding our operations workforce or outsourcing to a third party.”

“The (Dialogic®) I-Gate 4000 SBO products have already delivered significant bandwidth and cost savings to the mobile service provider and are poised to continue to do so for years to come.”

“Our WebRTC-based collaboration suite contains customized data and workflow support as well as strong connectivity with existing mobile and VoIP devices. Server side WebRTC features are key to providing a secure and robust Private Cloud solution. Dialogic has provided us with the solutions to support these features that are crucial …

“With the market opening up, we looked for a solution that would give us the geographic redundancy, scalability, and unique bandwidth optimization necessary to stay competitive. We saw how other carriers were benefiting from Dialogic’s technology, and knew it was the best solution to help MPT modernize our network while …

“We had previously tested the Dialogic MediaGateway while participating in the Microsoft TAP Program (Technology Adoption Program), so we were already familiar with theproduct and its reputation for seamless integration and unmatched reliability.”

“Our call centers can’t fail our customers even once. That’s why we love working with Dialogic; the PowerMedia XMS never lets us down. PowerMedia XMS provides compelling capabilities and performance required to deliver reliable cloud contact center customer care at any call or message volume.”

“The market demands the most flexible CTI and contact center technology with customized end-user business applications, and Dialogic made sure ZRG can deliver it.”

"We were looking for a solution that would help reduce complexity and improve our ability to deliver services to our mobile customers. After working with Dialogic to upgrade our infrastructure and develop modern applications to support our mobile subscribers, we have been able to handle a 50% increase in our …

"We chose the Power Ville VIVR because it saves time for our clients’ customer care agents and their customers compared to a regular IVR system."

"Our unique multi-network design not only handles the routing traffic from both IMS and SS7 networks but also guarantees unparalleled reliability in processing multi-million transactions per day needed by tier-1 CSPs. We are also extremely delighted with the role of Dialogic in the implementation of this project.”

"To be competitive in the market, we need cost-effective solutions. Dialogic’s HMPSoftware can perform media processing tasks on general-purpose servers without requiring the use of specialized hardware, thus significantly reducing the implementation costs of media processing platforms. Take, for example, the media processing platform in the call center application we …