“Our call centers can’t fail our customers even once. That’s why we love working with Dialogic; the PowerMedia XMS never lets us down. PowerMedia XMS provides compelling capabilities and performance required to deliver reliable cloud contact center customer care at any call or message volume.”

"We selected the Dialogic Border Net 4000 because of its state-of-the-art GUI, advanced routing capabilities, and because its SIP inter working tools allowed us to meet our operational cost goals."

“We selected Dialogic because its products and services will allow us to replace our legacy Cisco switching technology with minimal network disruption, and seamless interworking with our deployed base of Cisco AS5400XM Universal Gateways.”

"As SoftBank holds regular sales and training conferences with many of our 17,000 employees in Japan, our need for conferencing and collaboration is critical to our business. We found Dialogic PowerMedia XMS to be an excellent fit for our conferencing infrastructure upgrade as its performance, scaling, and reliability meets our …

"To be competitive in the market, we need cost-effective solutions. Dialogic’s HMPSoftware can perform media processing tasks on general-purpose servers without requiring the use of specialized hardware, thus significantly reducing the implementation costs of media processing platforms. Take, for example, the media processing platform in the call center application we …

"The high degree of integration of this solution into our working environment results in significant efficiency advantages.They were ecstatic when they found out that a telephone call from Germany would be connected via a soft client without a problem, independent of their location.”

"We are seeing an increasing interest in WebRTC initiatives from top-tiers operators worldwide. Using PowerMedia™ Software with the INtellECT® WebRTC Solution makes the transcoding and the media processing (e.g., for video calls) recording easy and efficient. Dialogic is long-term partner of ours and its technology enables many ECT solutions.”

“The (Dialogic®) I-Gate 4000 SBO products have already delivered significant bandwidth and cost savings to the mobile service provider and are poised to continue to do so for years to come.”

“The comprehensive capabilities of the Dialogic solution, along with the training and post-sales support, allowed us to rapidly deploy our SS7-based solution without expanding our operations workforce or outsourcing to a third party.”

“We had previously tested the Dialogic MediaGateway while participating in the Microsoft TAP Program (Technology Adoption Program), so we were already familiar with theproduct and its reputation for seamless integration and unmatched reliability.”

“The Dialogic technology offers high quality, platform-independent and flexible integration and due to its variety of functions, it adapts easily to our product MobiCall.”

“We have strong video applications ready, including avideo portal and a video and multimodal Channel 99™, which is specifically tuned for 3G VAS application rollouts.”

“With all the scalability challenges that we have had in learning to handle 450 million transactions per month in sucha short time, and working with, for example, 16 media boards instead of 4 or 6 so quickly, Dialogic products and our relationshipwith Dialogic has been more than satisfactory.”

“The ability to initiate a video or data collaboration on an established chat or voice communication with a customer while accessing a website, helps to improve customer retention, loyalty, and first call resolution. With the introduction of Interactive Video Response in CT WebRTC as well as data sharing, I believe …

"We selected the Dialogic Control Switch and Border Net SBC because of the platform’s call routing, policy engines, software-based trans coding, and because it is proven in the field. The ability to scale the system up and down in the cloud, as well as the ability to enable high quality …