46 Dialogic Testimonials

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  • "To be competitive in the market, we need cost-effective solutions. Dialogic’s HMPSoftware can perform media processing tasks on general-purpose servers without requiring the use of specialized hardware, thus significantly reducing the implementation costs of media processing platforms. Take, for example, the media processing platform in the call center application we …

  • “The partnership with Dialogic enables TeleStax to enter new markets from a position of strength to extend mission-critical solutions to the enterprise and telecoms marketplace.”

  • "We were looking for a solution that would help reduce complexity and improve our ability to deliver services to our mobile customers. After working with Dialogic to upgrade our infrastructure and develop modern applications to support our mobile subscribers, we have been able to handle a 50% increase in our …

  • “It not only helps them to reach many more attendees but also to demonstrate in a very realistic way how Dialogic products help companies like ours create exciting new breakthrough video applications. I think the attendees who use the service will be delighted and save a lot of time.”

  • “We feel that the future is in customization and convenience, so we are very enthusiastic about video and the use of mobile phones in all kinds of new applications. We already offer Video SMS and Video Greetings along with our Video Portal. We are deploying applications such as Video CRBT, …

  • “Dialogic’s PowerMedia technology provides us the rock-solid platform for building our high-reliability dispatch system that transit systems demand, including a recent installation at a major commuter rail line in the Northeast...With this solution from Dialogic, we have a platform that will take us into the future.”

  • “The BorderNet 4000 SBC gave us the session performance we needed to effectively peer with our interconnect partners, and its ease-of-use made it easier to perform provisioning in a shorter period of time by automating repetitive tasks and reducing operator errors.”

  • “The entire system is designed to be modular, so we can increase the lines assigned as soon as business warrants. We also feel that the circuit-switched connections we are using can provide consistent video quality.”

  • “We are pleased to incorporate the Dialogic solution to support the transformation of our hosted voice applications to a virtualized platform. The Dialogic platform enables us to rapidly introduce next-generation applications to our customers.”

  • “We chose Dialogic because it offered us an end-to-end solution with true redundancy and scalability that would work seamlessly with our Mobile Number Portability (MNP) platform provided by Ericsson.”

  • “The operator is very pleased with the new system, which is very reliable. The operator began by deploying the basics, and is now gradually introducing more attractive solutions to increase subscriber loyalty and provide a competitive advantage. We are the first company to offer this unified system in Indonesia, and …

  • "Our unique multi-network design not only handles the routing traffic from both IMS and SS7 networks but also guarantees unparalleled reliability in processing multi-million transactions per day needed by tier-1 CSPs. We are also extremely delighted with the role of Dialogic in the implementation of this project.”

  • “We are impressed with their redundancy features that ensure reliability and also with the many protocols they support. Because each product has a slightly different solution profile, we continue to offer both, and we make a choice, based on the precise nature of each customer’s requirements. Both are very popular.”

  • "The high degree of integration of this solution into our working environment results in significant efficiency advantages.They were ecstatic when they found out that a telephone call from Germany would be connected via a soft client without a problem, independent of their location.”

  • “The ability to initiate a video or data collaboration on an established chat or voice communication with a customer while accessing a website, helps to improve customer retention, loyalty, and first call resolution. With the introduction of Interactive Video Response in CT WebRTC as well as data sharing, I believe …