46 Dialogic Testimonials

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  • “The Dialogic technology offers high quality, platform-independent and flexible integration and due to its variety of functions, it adapts easily to our product MobiCall.”

  • “This system gives us the opportunity to really be flexible in the recovery environment. When I saw that the capability to virtualize the machines was available, it was added functionality we were excited to employ.”

  • "The Dialogic solutions fit right into our current infrastructure and add tremendous flexibility for us to deliver innovative, scalable, and rock-solid services to our customers. We’ve found Dialogic to have an excellent mix of proven technology and the forward-thinking people that we are confident will give IPCO a unique value …

  • “Dialogic’s fast action supporting our mobile core and IP switching and session control needs not only validated our selection of Dialogic as a vendor, but also enabled us to improve the overall user experience and customer satisfaction.”

  • “We are impressed with their redundancy features that ensure reliability and also with the many protocols they support. Because each product has a slightly different solution profile, we continue to offer both, and we make a choice, based on the precise nature of each customer’s requirements. Both are very popular.”

  • "Our unique multi-network design not only handles the routing traffic from both IMS and SS7 networks but also guarantees unparalleled reliability in processing multi-million transactions per day needed by tier-1 CSPs. We are also extremely delighted with the role of Dialogic in the implementation of this project.”

  • “The operator is very pleased with the new system, which is very reliable. The operator began by deploying the basics, and is now gradually introducing more attractive solutions to increase subscriber loyalty and provide a competitive advantage. We are the first company to offer this unified system in Indonesia, and …

  • “Our top-tier carrier and banking industry clients have to constantly stay ahead of their competition with new ways to improve customer retention. Hassle-free, face-to-face customer service calls are on the top of the must-have list. In less than a month of development time, Dialogic’s PowerMedia XMS with WebRTC gave us …

  • "We were looking for a solution that would help reduce complexity and improve our ability to deliver services to our mobile customers. After working with Dialogic to upgrade our infrastructure and develop modern applications to support our mobile subscribers, we have been able to handle a 50% increase in our …

  • “Our call centers can’t fail our customers even once. That’s why we love working with Dialogic; the PowerMedia XMS never lets us down. PowerMedia XMS provides compelling capabilities and performance required to deliver reliable cloud contact center customer care at any call or message volume.”

  • "We selected the Dialogic Border Net 4000 because of its state-of-the-art GUI, advanced routing capabilities, and because its SIP inter working tools allowed us to meet our operational cost goals."

  • “The BorderNet 2020 SBC provided the flexibility we needed and didn’t limit us in our ability to rapidly deliver state of the art services over any interconnect type.”

  • “Where I think the IMG excels,” says Slattery, “is in its media capabilities and the choice it allows us to offer to our customers inthis area. In VoIP, different operators have preferred codecs and packet sizes, often because of the limited bandwidth available tothem. The IMG lets us interconnect two …

  • “We selected Dialogic because its products and services will allow us to replace our legacy Cisco switching technology with minimal network disruption, and seamless interworking with our deployed base of Cisco AS5400XM Universal Gateways.”

  • “We have strong video applications ready, including avideo portal and a video and multimodal Channel 99™, which is specifically tuned for 3G VAS application rollouts.”