46 Dialogic Testimonials

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  • "Our unique multi-network design not only handles the routing traffic from both IMS and SS7 networks but also guarantees unparalleled reliability in processing multi-million transactions per day needed by tier-1 CSPs. We are also extremely delighted with the role of Dialogic in the implementation of this project.”

  • “We selected Dialogic because its products and services will allow us to replace our legacy Cisco switching technology with minimal network disruption, and seamless interworking with our deployed base of Cisco AS5400XM Universal Gateways.”

  • “The market demands the most flexible CTI and contact center technology with customized end-user business applications, and Dialogic made sure ZRG can deliver it.”

  • “Dialogic’s PowerMedia technology provides us the rock-solid platform for building our high-reliability dispatch system that transit systems demand, including a recent installation at a major commuter rail line in the Northeast...With this solution from Dialogic, we have a platform that will take us into the future.”

  • “The (Dialogic®) I-Gate 4000 SBO products have already delivered significant bandwidth and cost savings to the mobile service provider and are poised to continue to do so for years to come.”

  • “We are impressed with their redundancy features that ensure reliability and also with the many protocols they support. Because each product has a slightly different solution profile, we continue to offer both, and we make a choice, based on the precise nature of each customer’s requirements. Both are very popular.”

  • “Our call centers can’t fail our customers even once. That’s why we love working with Dialogic; the PowerMedia XMS never lets us down. PowerMedia XMS provides compelling capabilities and performance required to deliver reliable cloud contact center customer care at any call or message volume.”

  • “The comprehensive capabilities of the Dialogic solution, along with the training and post-sales support, allowed us to rapidly deploy our SS7-based solution without expanding our operations workforce or outsourcing to a third party.”

  • “Dialogic’s experience with successfully transitioning service providers like us from end-of-life legacy switching platforms made us confident our customers would be minimally impacted. Our VoIP business will continue to grow long-term with Dialogic’s solutions and support.”

  • “Our WebRTC-based collaboration suite contains customized data and workflow support as well as strong connectivity with existing mobile and VoIP devices. Server side WebRTC features are key to providing a secure and robust Private Cloud solution. Dialogic has provided us with the solutions to support these features that are crucial …

  • “We chose Dialogic because it offered us an end-to-end solution with true redundancy and scalability that would work seamlessly with our Mobile Number Portability (MNP) platform provided by Ericsson.”

  • "The Dialogic solutions fit right into our current infrastructure and add tremendous flexibility for us to deliver innovative, scalable, and rock-solid services to our customers. We’ve found Dialogic to have an excellent mix of proven technology and the forward-thinking people that we are confident will give IPCO a unique value …

  • "We selected the Dialogic Control Switch and Border Net SBC because of the platform’s call routing, policy engines, software-based trans coding, and because it is proven in the field. The ability to scale the system up and down in the cloud, as well as the ability to enable high quality …

  • "We chose the Power Ville VIVR because it saves time for our clients’ customer care agents and their customers compared to a regular IVR system."

  • “The Dialogic technology offers high quality, platform-independent and flexible integration and due to its variety of functions, it adapts easily to our product MobiCall.”