46 Dialogic Testimonials

“The partnership with Dialogic enables TeleStax to enter new markets from a position of strength to extend mission-critical solutions to the enterprise and telecoms marketplace.”

“It seemed ‘purpose-built’ to work with OCS, probably because of all the testing and integration work that Dialogic had already done, which was certified by Microsoft. We turned it on, put in just a little bit of information, and were able to start making and receiving phone calls through the box immediately. I was really impressed with that.”

“The ability to initiate a video or data collaboration on an established chat or voice communication with a customer while accessing a website, helps to improve customer retention, loyalty, and first call resolution. With the introduction of Interactive Video Response in CT WebRTC as well as data sharing, I believe we are facilitating virtual assistance services with contextual and efficient information.”

"As SoftBank holds regular sales and training conferences with many of our 17,000 employees in Japan, our need for conferencing and collaboration is critical to our business. We found Dialogic PowerMedia XMS to be an excellent fit for our conferencing infrastructure upgrade as its performance, scaling, and reliability meets our needs."

“We have strong video applications ready, including avideo portal and a video and multimodal Channel 99™, which is specifically tuned for 3G VAS application rollouts.”

“It not only helps them to reach many more attendees but also to demonstrate in a very realistic way how Dialogic products help companies like ours create exciting new breakthrough video applications. I think the attendees who use the service will be delighted and save a lot of time.”

“We feel that the future is in customization and convenience, so we are very enthusiastic about video and the use of mobile phones in all kinds of new applications. We already offer Video SMS and Video Greetings along with our Video Portal. We are deploying applications such as Video CRBT, mobile entertainment, and video advertising. For consumers, this is ‘one-touch’ convenience wherein they don’t have to worry about GPRS, bandwidth, and phone memory. As quickly as innovative technology is available from companies like Dialogic, we are ready to use it in adventurous new applications.”

“The ROI made sense; we were able to consolidate multiple switching platforms at several POP locations that we anticipate will help us reduce space, power and operational overhead and still improve the overall availability and performance.”

“The BorderNet 4000 SBC gave us the session performance we needed to effectively peer with our interconnect partners, and its ease-of-use made it easier to perform provisioning in a shorter period of time by automating repetitive tasks and reducing operator errors.”

“We chose Dialogic because it offered us an end-to-end solution with true redundancy and scalability that would work seamlessly with our Mobile Number Portability (MNP) platform provided by Ericsson.”

“Our WebRTC-based collaboration suite contains customized data and workflow support as well as strong connectivity with existing mobile and VoIP devices. Server side WebRTC features are key to providing a secure and robust Private Cloud solution. Dialogic has provided us with the solutions to support these features that are crucial to our business strategy.”

“With more than 1,000 calling card products and 200 wholesale carrier relationships, the ControlSwitch allows us to architect a reliable network with the geographic diversity we need.”

“We are pleased to incorporate the Dialogic solution to support the transformation of our hosted voice applications to a virtualized platform. The Dialogic platform enables us to rapidly introduce next-generation applications to our customers.”

"We were looking for a solution that would help reduce complexity and improve our ability to deliver services to our mobile customers. After working with Dialogic to upgrade our infrastructure and develop modern applications to support our mobile subscribers, we have been able to handle a 50% increase in our customer base in under five months."

“Dialogic’s experience with successfully transitioning service providers like us from end-of-life legacy switching platforms made us confident our customers would be minimally impacted. Our VoIP business will continue to grow long-term with Dialogic’s solutions and support.”