“Our top-tier carrier and banking industry clients have to constantly stay ahead of their competition with new ways to improve customer retention. Hassle-free, face-to-face customer service calls are on the top of the must-have list. In less than a month of development time, Dialogic’s PowerMedia XMS with WebRTC gave us …

"We were looking for a solution that would help reduce complexity and improve our ability to deliver services to our mobile customers. After working with Dialogic to upgrade our infrastructure and develop modern applications to support our mobile subscribers, we have been able to handle a 50% increase in our …

“We are pleased to incorporate the Dialogic solution to support the transformation of our hosted voice applications to a virtualized platform. The Dialogic platform enables us to rapidly introduce next-generation applications to our customers.”

"Dialogic’s DSI signaling products have always been key to providing robust and scalable services to our customers, so they were an obvious choice when selecting an STP vendor. Their STP provides us with an agile foundation for rapid business growth, while retaining the flexibility and reliability we have come to …

“We selected Dialogic because its products and services will allow us to replace our legacy Cisco switching technology with minimal network disruption, and seamless interworking with our deployed base of Cisco AS5400XM Universal Gateways.”

“Our WebRTC-based collaboration suite contains customized data and workflow support as well as strong connectivity with existing mobile and VoIP devices. Server side WebRTC features are key to providing a secure and robust Private Cloud solution. Dialogic has provided us with the solutions to support these features that are crucial …

"We selected the Dialogic Border Net 4000 because of its state-of-the-art GUI, advanced routing capabilities, and because its SIP inter working tools allowed us to meet our operational cost goals."

“The ROI made sense; we were able to consolidate multiple switching platforms at several POP locations that we anticipate will help us reduce space, power and operational overhead and still improve the overall availability and performance.”

“We have strong video applications ready, including avideo portal and a video and multimodal Channel 99™, which is specifically tuned for 3G VAS application rollouts.”

“Dialogic’s experience with successfully transitioning service providers like us from end-of-life legacy switching platforms made us confident our customers would be minimally impacted. Our VoIP business will continue to grow long-term with Dialogic’s solutions and support.”

“The ability to initiate a video or data collaboration on an established chat or voice communication with a customer while accessing a website, helps to improve customer retention, loyalty, and first call resolution. With the introduction of Interactive Video Response in CT WebRTC as well as data sharing, I believe …

“We are impressed with their redundancy features that ensure reliability and also with the many protocols they support. Because each product has a slightly different solution profile, we continue to offer both, and we make a choice, based on the precise nature of each customer’s requirements. Both are very popular.”

"We selected the Dialogic Control Switch and Border Net SBC because of the platform’s call routing, policy engines, software-based trans coding, and because it is proven in the field. The ability to scale the system up and down in the cloud, as well as the ability to enable high quality …

“This system gives us the opportunity to really be flexible in the recovery environment. When I saw that the capability to virtualize the machines was available, it was added functionality we were excited to employ.”

"We’re seeing greater proficiency in our sales team to get orders processed quickly."