“The ROI made sense; we were able to consolidate multiple switching platforms at several POP locations that we anticipate will help us reduce space, power and operational overhead and still improve the overall availability and performance.”

“The BorderNet 4000 SBC gave us the session performance we needed to effectively peer with our interconnect partners, and its ease-of-use made it easier to perform provisioning in a shorter period of time by automating repetitive tasks and reducing operator errors.”

“Our call centers can’t fail our customers even once. That’s why we love working with Dialogic; the PowerMedia XMS never lets us down. PowerMedia XMS provides compelling capabilities and performance required to deliver reliable cloud contact center customer care at any call or message volume.”

“We had previously tested the Dialogic MediaGateway while participating in the Microsoft TAP Program (Technology Adoption Program), so we were already familiar with theproduct and its reputation for seamless integration and unmatched reliability.”

“Dialogic’s PowerMedia technology provides us the rock-solid platform for building our high-reliability dispatch system that transit systems demand, including a recent installation at a major commuter rail line in the Northeast...With this solution from Dialogic, we have a platform that will take us into the future.”

“We are impressed with their redundancy features that ensure reliability and also with the many protocols they support. Because each product has a slightly different solution profile, we continue to offer both, and we make a choice, based on the precise nature of each customer’s requirements. Both are very popular.”

“The market demands the most flexible CTI and contact center technology with customized end-user business applications, and Dialogic made sure ZRG can deliver it.”

“Dialogic’s fast action supporting our mobile core and IP switching and session control needs not only validated our selection of Dialogic as a vendor, but also enabled us to improve the overall user experience and customer satisfaction.”

“The entire system is designed to be modular, so we can increase the lines assigned as soon as business warrants. We also feel that the circuit-switched connections we are using can provide consistent video quality.”

"We are seeing an increasing interest in WebRTC initiatives from top-tiers operators worldwide. Using PowerMedia™ Software with the INtellECT® WebRTC Solution makes the transcoding and the media processing (e.g., for video calls) recording easy and efficient. Dialogic is long-term partner of ours and its technology enables many ECT solutions.”

“It seemed ‘purpose-built’ to work with OCS, probably because of all the testing and integration work that Dialogic had already done, which was certified by Microsoft. We turned it on, put in just a little bit of information, and were able to start making and receiving phone calls through the …

"Recording and archival of the transaction was a critical requirement to achieve compliance with AML/CFT and Dialogic Power Media XMS was an important ingredient."

"We selected the Dialogic Control Switch and Border Net SBC because of the platform’s call routing, policy engines, software-based trans coding, and because it is proven in the field. The ability to scale the system up and down in the cloud, as well as the ability to enable high quality …

“We selected Dialogic because its products and services will allow us to replace our legacy Cisco switching technology with minimal network disruption, and seamless interworking with our deployed base of Cisco AS5400XM Universal Gateways.”

“With all the scalability challenges that we have had in learning to handle 450 million transactions per month in sucha short time, and working with, for example, 16 media boards instead of 4 or 6 so quickly, Dialogic products and our relationshipwith Dialogic has been more than satisfactory.”