46 Dialogic Testimonials

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  • “We feel that the future is in customization and convenience, so we are very enthusiastic about video and the use of mobile phones in all kinds of new applications. We already offer Video SMS and Video Greetings along with our Video Portal. We are deploying applications such as Video CRBT, …

  • "The Dialogic solutions fit right into our current infrastructure and add tremendous flexibility for us to deliver innovative, scalable, and rock-solid services to our customers. We’ve found Dialogic to have an excellent mix of proven technology and the forward-thinking people that we are confident will give IPCO a unique value …

  • “The market demands the most flexible CTI and contact center technology with customized end-user business applications, and Dialogic made sure ZRG can deliver it.”

  • “The entire system is designed to be modular, so we can increase the lines assigned as soon as business warrants. We also feel that the circuit-switched connections we are using can provide consistent video quality.”

  • “With the market opening up, we looked for a solution that would give us the geographic redundancy, scalability, and unique bandwidth optimization necessary to stay competitive. We saw how other carriers were benefiting from Dialogic’s technology, and knew it was the best solution to help MPT modernize our network while …

  • “We are impressed with their redundancy features that ensure reliability and also with the many protocols they support. Because each product has a slightly different solution profile, we continue to offer both, and we make a choice, based on the precise nature of each customer’s requirements. Both are very popular.”

  • “With more than 1,000 calling card products and 200 wholesale carrier relationships, the ControlSwitch allows us to architect a reliable network with the geographic diversity we need.”

  • “The comprehensive capabilities of the Dialogic solution, along with the training and post-sales support, allowed us to rapidly deploy our SS7-based solution without expanding our operations workforce or outsourcing to a third party.”

  • “We are pleased to incorporate the Dialogic solution to support the transformation of our hosted voice applications to a virtualized platform. The Dialogic platform enables us to rapidly introduce next-generation applications to our customers.”

  • "We are seeing an increasing interest in WebRTC initiatives from top-tiers operators worldwide. Using PowerMedia™ Software with the INtellECT® WebRTC Solution makes the transcoding and the media processing (e.g., for video calls) recording easy and efficient. Dialogic is long-term partner of ours and its technology enables many ECT solutions.”

  • “The (Dialogic®) I-Gate 4000 SBO products have already delivered significant bandwidth and cost savings to the mobile service provider and are poised to continue to do so for years to come.”

  • “We had previously tested the Dialogic MediaGateway while participating in the Microsoft TAP Program (Technology Adoption Program), so we were already familiar with theproduct and its reputation for seamless integration and unmatched reliability.”

  • “The ability to initiate a video or data collaboration on an established chat or voice communication with a customer while accessing a website, helps to improve customer retention, loyalty, and first call resolution. With the introduction of Interactive Video Response in CT WebRTC as well as data sharing, I believe …

  • “Dialogic’s equipment gives us the competitive advantage and flexibility to serve our customers without downtime. In order to improve service quality and reduce backhaul costs, Brightlink is eager to deploy more BorderNet SBCs throughout the country to be closer to our customers.”

  • “The ROI made sense; we were able to consolidate multiple switching platforms at several POP locations that we anticipate will help us reduce space, power and operational overhead and still improve the overall availability and performance.”