“Our objective was to get a comprehensive solution to credit management, including credit approval processing, financial analysis and portfolio management.”
“With ever-evolving enhancements in communications, a hosted solution is definitely becoming more attractive to organizations – and we’re now definitely an advocate of this. Also, the benefit of having a solution that’s used by so many other D+H clients is that you can be absolutely certain everything will work. And it does.”
"There were such a lot of systems, quite a big number, that this had become problematic in many ways."
“LaserPro is amazing – it’s easy to use, and it can do everything we need.”
“The capability you get for the price you pay is fantastic. It’s a real value.”
"It’s all so fast. Now I do deposits just once a week rather than every day."
“We were able to manage the day-to-day operation but even that was taxing.”
“D+H’s team were very responsive and proactive in helping to solve issues, and to ensure that connectivity was in place.”
“Not only did we achieve our base business case objectives of 20% reduction in operations FTE and up to 50% reduction in credit turnaround time, but we also saw a dramatic improvement in our overall data quality.”
“We were able to decrease our daily overnight processing time by 55 percent, and our monthly processing time by as much as 70 percent.”
“Our underwriter efficiency has improved because they’re now focused on the credit decision, not routine analysis.”
“Both banks were on different loan systems at the time of the merger, and both had been looking at DecisionPro and LaserPro as a replacement. We decided to take another look at all of our options with a fresh set of eyes, to make the best decision for our merged banks.”
“We are definitely more efficient.”
"No other vendors could manage all of these services in one place. TotalTransact has been instrumental in our growth, both inside and outside the state."
“It is an enormous decision for any practice as they have typically built their banking relationship over the years. They have strong relationships with their bankers and they utilize many services, making it difficult to move.”