“We trained our trainers in June, piloted in July, trained the people in our individual locations in August and started rolling out in September. We were live with all 72 locations by the second week of November.”
"There were such a lot of systems, quite a big number, that this had become problematic in many ways."
"With D+H, we have the tools we need to invest our marketing dollars where they’ll have the greatest impact and engage our front-line personnel in our marketing efforts."
"D+H enabled us to bring payment processing to one, centralised point."
"I could see it worked. So I signed up. It’s hard to change old habits, but sometimes you just have to push yourself."
"Given the competitive pressure, our member banks realized that they would have to be more aggressive in time-tomarket for their mobile phone payments service, as well as the extent to which they marketed it before the launch.”
“The only way we were going to achieve the efficiency we needed was through integrated systems.”
"Touché Analyzer gives us a leg up on our competition."
“We knew if we could find a strong core system with a good mix of ancillary products, we could work smarter, reduce errors and reduce costs through efficiency.”
“The capability you get for the price you pay is fantastic. It’s a real value.”
“We know we’re saving at least $40,000 a year in direct mail costs, and gaining the benefit of targeting and tracking our marketing efforts.”
“MortgagebotLOS is web-based, which gives our staff the flexibility to work from home or another location easily.”
“Our bank portfolio was streamlined enough that we were able to use SWIFT. But then we had to think about connectivity.”
“Before implementation of our D+H solution, our processes were mainly paper-based, which comes with inherent risk to the business and obvious inefficiencies. We knew we needed a streamlined process, but didn’t know we could find one that was tailored precisely to our business.”
“We liked the fact DecisionPro integrated with our core system, with LaserPro and with DealerTrack.”