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"Given the competitive pressure, our member banks realized that they would have to be more aggressive in time-tomarket for their mobile phone payments service, as well as the extent to which they marketed it before the launch.”
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“Servicing Director has all the bells and whistles we need.”
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“When our deals soared from 3,000 to 30,000 deals per month, the credit management solution developed by D+H delivered on its promise and scaled up to easily accommodate the new business without a hiccup.”
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“CreditQuest was the only solution that had the whole package.”
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"It’s all so fast. Now I do deposits just once a week rather than every day."
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"With D+H, we have the tools we need to invest our marketing dollars where they’ll have the greatest impact and engage our front-line personnel in our marketing efforts."
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“With Touché Analyzer, we can overlay information and see a more extensive picture.”
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“It was not an either-or scenario. Without a solution that robustly satisfied our requirements on both sides, it would have created a nightmare in the back office. We ultimately would have needed to opt out of one of the businesses.”
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“It was a huge undertaking that spanned nearly two years — from building requirements, to evaluating and vetting solutions, to choosing a solution provider, to the actual implementation.”
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“We rolled out all over the UK with little if any disruption of business, which goes to show you how well the software works.”
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"D+H enabled us to bring payment processing to one, centralised point."
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"Customers want quick and efficient payments, so we were looking for an STP rate of at least 95% for all payments."
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“Then, we discovered D+H and CreditQuest. We saw a demo of the product and said, ‘this could be it’.”
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“Customer service has definitely improved with EZTeller.”
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“EZTeller is definitely worth paying for. It makes a huge, positive difference for us, bank-wide.”