“DecisionPro gives Valley National Bank the ability to accurately process thousands of applications a week with very few loan officers.”
“I love the fact that Touché Analyzer gives me the ability to run queries quickly.”
“D+H’s team were very responsive and proactive in helping to solve issues, and to ensure that connectivity was in place.”
“We were unique in that we wanted one doc prep solution for consumer, mortgage, commercial and agricultural lending.”
“It was not an either-or scenario. Without a solution that robustly satisfied our requirements on both sides, it would have created a nightmare in the back office. We ultimately would have needed to opt out of one of the businesses.”
“It was a huge undertaking that spanned nearly two years — from building requirements, to evaluating and vetting solutions, to choosing a solution provider, to the actual implementation.”
“We expect to see the time for processing loan applications to shrink and the number of loan applications handled by lenders to increase.”
“Looking back over the past few years, our decision to move to a new industry-standard global payment services hub platform has been one of the most vital steps in transforming our payments capabilities.”
"No other vendors could manage all of these services in one place. TotalTransact has been instrumental in our growth, both inside and outside the state."
“It is an enormous decision for any practice as they have typically built their banking relationship over the years. They have strong relationships with their bankers and they utilize many services, making it difficult to move.”
“Our underwriter efficiency has improved because they’re now focused on the credit decision, not routine analysis.”
“Both banks were on different loan systems at the time of the merger, and both had been looking at DecisionPro and LaserPro as a replacement. We decided to take another look at all of our options with a fresh set of eyes, to make the best decision for our merged banks.”
“We are very pleased with the flexibility of both LaserPro and DecisionPro to fit our organization’s needs. We appreciate the flexibility to set up our loan workflow the way it works best for us.”
“The capability you get for the price you pay is fantastic. It’s a real value.”
“We know we’re saving at least $40,000 a year in direct mail costs, and gaining the benefit of targeting and tracking our marketing efforts.”