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“LaserPro is amazing – it’s easy to use, and it can do everything we need.”
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“We are very pleased with the flexibility of both LaserPro and DecisionPro to fit our organization’s needs. We appreciate the flexibility to set up our loan workflow the way it works best for us.”
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“Touché Analyzer lets us know what’s happening in our customer base in almost real time so we can take action.”
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“We trained our trainers in June, piloted in July, trained the people in our individual locations in August and started rolling out in September. We were live with all 72 locations by the second week of November.”
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"Although the industry average return rate for similar programs is six percent, our return rate for this program is right around 12 percent. Targeted communications make all the difference."
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“If you have a problem, they have a solution. D+H is the most responsive company out there. They understand the concept of service, like we do. They’re always looking for ways to help us be more efficient. They want to help us succeed.”
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“DecisionPro gives Valley National Bank the ability to accurately process thousands of applications a week with very few loan officers.”
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“We are definitely more efficient.”
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"Without Touché Analyzer, we couldn’t do householding; we couldn’t quickly get a clear picture of who our customers are before making a rate decision. What Touché does is arm your marketing department – really, your whole bank – with knowledge. It becomes more of a strategic business tool. It pays …
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“Before implementation of our D+H solution, our processes were mainly paper-based, which comes with inherent risk to the business and obvious inefficiencies. We knew we needed a streamlined process, but didn’t know we could find one that was tailored precisely to our business.”
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“To eliminate concerns about business continuity, we needed a sophisticated solution to support our increasingly more complex business – and to ensure sufficient control, auditability and connections to our back-office.”
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“The D+H solution best suited our needs. This was not due to one particular advantage, but a combination of all aspects of the offering: the overall presentation, price, and quality. All these elements seemed very promising, so we felt confident in selecting D+H.”
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“The functionality and security of the solution is first-class, as is their support team. We were impressed by everything we heard and saw, and chose D+H for our payment hub solution.”
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"Given the competitive pressure, our member banks realized that they would have to be more aggressive in time-tomarket for their mobile phone payments service, as well as the extent to which they marketed it before the launch.”
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"We wanted our treasury team to be specialists in treasury, not IT.”