“If you have a problem, they have a solution. D+H is the most responsive company out there. They understand the concept of service, like we do. They’re always looking for ways to help us be more efficient. They want to help us succeed.”

“Our objective was to get a comprehensive solution to credit management, including credit approval processing, financial analysis and portfolio management.”

“We trained our trainers in June, piloted in July, trained the people in our individual locations in August and started rolling out in September. We were live with all 72 locations by the second week of November.”

“We have reduced document preparation from a five to seven-day process to an average of one day. This time savings helps us keep costs down and enables us to offer a very competitive fee structure to our members.”

“That’s what makes D+H such a wonderful partner. They’re continually looking for ways to help us increase our business...”

“Then, we discovered D+H and CreditQuest. We saw a demo of the product and said, ‘this could be it’.”

“One of Bank of America Merrill’s ‘big A-ha moments’ came when Fundtech was able to demonstrate that Global PAYplus could add a new feature to a product simply by changing a rule.”

“That’s a big cost driver.”

“Looking back over the past few years, our decision to move to a new industry-standard global payment services hub platform has been one of the most vital steps in transforming our payments capabilities.”

“Not only did we achieve our base business case objectives of 20% reduction in operations FTE and up to 50% reduction in credit turnaround time, but we also saw a dramatic improvement in our overall data quality.”

“We’ve increased our loan volume from $300 million to $440 million without adding processing staff.”

"In some cases it might make sense to have the infrastructure in house. But for OFID, moving to a SWIFT service bureau was definitely the right choice."

“The SBA Lending Solution module for LaserPro has all of the required forms built in.”

“I’ve always liked the way LaserPro navigates. It’s very easy to use and learn. You can do a lot of things with it, but it’s extremely user friendly.”

“Today, four people prepare all the loan documents for our nine branches. It’s the combination of LaserPro and a highly-competent staff that makes it all happen.”