“Through CreditQuest Rating Manager and CreditQuest Financial Analyzer, along with a third-party credit risk modeling solution, they made our dream come true.”

“Within a week of joining our credit union, the member gets a personalized, handwritten thank you note.”

“We liked the fact DecisionPro integrated with our core system, with LaserPro and with DealerTrack.”

“We trained our trainers in June, piloted in July, trained the people in our individual locations in August and started rolling out in September. We were live with all 72 locations by the second week of November.”

"Although the industry average return rate for similar programs is six percent, our return rate for this program is right around 12 percent. Targeted communications make all the difference."

“Touché Analyzer lets us know what’s happening in our customer base in almost real time so we can take action.”

"We can complete most retail loans in approximately 25 percent of the time it took before.”

“I love the fact that Touché Analyzer gives me the ability to run queries quickly.”

“The combination of DecisionPro and Motivity provides us with a rich business intelligence platform that enables us to pinpoint sales and operational insights in virtual real time.”

“Our loan officer automation is a big part of why we’re so successful.”

“We have reduced document preparation from a five to seven-day process to an average of one day. This time savings helps us keep costs down and enables us to offer a very competitive fee structure to our members.”

“Then, we discovered D+H and CreditQuest. We saw a demo of the product and said, ‘this could be it’.”

"Customers want quick and efficient payments, so we were looking for an STP rate of at least 95% for all payments."

"I could see it worked. So I signed up. It’s hard to change old habits, but sometimes you just have to push yourself."

“We know we’re saving at least $40,000 a year in direct mail costs, and gaining the benefit of targeting and tracking our marketing efforts.”