“It is an enormous decision for any practice as they have typically built their banking relationship over the years. They have strong relationships with their bankers and they utilize many services, making it difficult to move.”

"We wanted to standardize and centralize our bank connections, and the Finastra solution was the only one that offered us a true worldwide standard for bank connectivity.”

"Although the industry average return rate for similar programs is six percent, our return rate for this program is right around 12 percent. Targeted communications make all the difference."

“One of Bank of America Merrill’s ‘big A-ha moments’ came when Fundtech was able to demonstrate that Global PAYplus could add a new feature to a product simply by changing a rule.”

“That’s a big cost driver.”

“Servicing Director has all the bells and whistles we need.”

“We are definitely more efficient.”

"We can complete most retail loans in approximately 25 percent of the time it took before.”

“We trained our trainers in June, piloted in July, trained the people in our individual locations in August and started rolling out in September. We were live with all 72 locations by the second week of November.”

“MortgagebotLOS is web-based, which gives our staff the flexibility to work from home or another location easily.”

"I could see it worked. So I signed up. It’s hard to change old habits, but sometimes you just have to push yourself."

"It’s all so fast. Now I do deposits just once a week rather than every day."

"Customers want quick and efficient payments, so we were looking for an STP rate of at least 95% for all payments."

“Customer service has definitely improved with EZTeller.”

“EZTeller is definitely worth paying for. It makes a huge, positive difference for us, bank-wide.”