“Then, we discovered D+H and CreditQuest. We saw a demo of the product and said, ‘this could be it’.”
“Our member experience changed significantly. It isn’t just processing loans in shorter intervals, but also faster closing cycles and shorter time to sell loans on the secondary market while easily retaining servicing.”
“We knew technology would give us a competitive advantage."
“D+H’s team were very responsive and proactive in helping to solve issues, and to ensure that connectivity was in place.”
“One of the reasons we chose LaserPro was its focus on compliance.”
"The SWIFT connectivity project was a piece of the whole big project which, by rough estimation, would result in overall savings that would be in the multi-million euros annually."
“Today, four people prepare all the loan documents for our nine branches. It’s the combination of LaserPro and a highly-competent staff that makes it all happen.”
“We have reduced document preparation from a five to seven-day process to an average of one day. This time savings helps us keep costs down and enables us to offer a very competitive fee structure to our members.”
“Our underwriter efficiency has improved because they’re now focused on the credit decision, not routine analysis.”
“Both banks were on different loan systems at the time of the merger, and both had been looking at DecisionPro and LaserPro as a replacement. We decided to take another look at all of our options with a fresh set of eyes, to make the best decision for our merged banks.”
“Not only did we achieve our base business case objectives of 20% reduction in operations FTE and up to 50% reduction in credit turnaround time, but we also saw a dramatic improvement in our overall data quality.”
"In some cases it might make sense to have the infrastructure in house. But for OFID, moving to a SWIFT service bureau was definitely the right choice."
“By using LaserPro with ProSign, we cut the loan documentation process down by almost 50 percent.”
“Customer service has definitely improved with EZTeller.”
“EZTeller is definitely worth paying for. It makes a huge, positive difference for us, bank-wide.”