“Touché Analyzer lets us know what’s happening in our customer base in almost real time so we can take action.”

“To eliminate concerns about business continuity, we needed a sophisticated solution to support our increasingly more complex business – and to ensure sufficient control, auditability and connections to our back-office.”

"With D+H, we have the tools we need to invest our marketing dollars where they’ll have the greatest impact and engage our front-line personnel in our marketing efforts."

“That’s what makes D+H such a wonderful partner. They’re continually looking for ways to help us increase our business...”

“We expect to see the time for processing loan applications to shrink and the number of loan applications handled by lenders to increase.”

“Before implementation of our D+H solution, our processes were mainly paper-based, which comes with inherent risk to the business and obvious inefficiencies. We knew we needed a streamlined process, but didn’t know we could find one that was tailored precisely to our business.”

“We trained our trainers in June, piloted in July, trained the people in our individual locations in August and started rolling out in September. We were live with all 72 locations by the second week of November.”

"Although the industry average return rate for similar programs is six percent, our return rate for this program is right around 12 percent. Targeted communications make all the difference."

“With Touché Analyzer, we can overlay information and see a more extensive picture.”

“With ever-evolving enhancements in communications, a hosted solution is definitely becoming more attractive to organizations – and we’re now definitely an advocate of this. Also, the benefit of having a solution that’s used by so many other D+H clients is that you can be absolutely certain everything will work. And …

“The D+H solution best suited our needs. This was not due to one particular advantage, but a combination of all aspects of the offering: the overall presentation, price, and quality. All these elements seemed very promising, so we felt confident in selecting D+H.”

“The functionality and security of the solution is first-class, as is their support team. We were impressed by everything we heard and saw, and chose D+H for our payment hub solution.”

“Not only did we achieve our base business case objectives of 20% reduction in operations FTE and up to 50% reduction in credit turnaround time, but we also saw a dramatic improvement in our overall data quality.”

“Our bank portfolio was streamlined enough that we were able to use SWIFT. But then we had to think about connectivity.”

“Servicing Director has all the bells and whistles we need.”