“It was a huge undertaking that spanned nearly two years — from building requirements, to evaluating and vetting solutions, to choosing a solution provider, to the actual implementation.”

"We can complete most retail loans in approximately 25 percent of the time it took before.”

“We expect to see the time for processing loan applications to shrink and the number of loan applications handled by lenders to increase.”

“We are definitely more efficient.”

“Customer service has definitely improved with EZTeller.”

“EZTeller is definitely worth paying for. It makes a huge, positive difference for us, bank-wide.”

"We wanted to standardize and centralize our bank connections, and the Finastra solution was the only one that offered us a true worldwide standard for bank connectivity.”

“We liked the fact DecisionPro integrated with our core system, with LaserPro and with DealerTrack.”

“D+H’s team were very responsive and proactive in helping to solve issues, and to ensure that connectivity was in place.”

“We are very pleased with the flexibility of both LaserPro and DecisionPro to fit our organization’s needs. We appreciate the flexibility to set up our loan workflow the way it works best for us.”

“Our objective was to get a comprehensive solution to credit management, including credit approval processing, financial analysis and portfolio management.”

“Our underwriter efficiency has improved because they’re now focused on the credit decision, not routine analysis.”

“Both banks were on different loan systems at the time of the merger, and both had been looking at DecisionPro and LaserPro as a replacement. We decided to take another look at all of our options with a fresh set of eyes, to make the best decision for our merged …

"I could see it worked. So I signed up. It’s hard to change old habits, but sometimes you just have to push yourself."

"Customers want quick and efficient payments, so we were looking for an STP rate of at least 95% for all payments."