“We knew technology would give us a competitive advantage."

"Although the industry average return rate for similar programs is six percent, our return rate for this program is right around 12 percent. Targeted communications make all the difference."

“Both banks were on different loan systems at the time of the merger, and both had been looking at DecisionPro and LaserPro as a replacement. We decided to take another look at all of our options with a fresh set of eyes, to make the best decision for our merged …

“The capability you get for the price you pay is fantastic. It’s a real value.”

“D+H’s team were very responsive and proactive in helping to solve issues, and to ensure that connectivity was in place.”

“Servicing Director has all the bells and whistles we need.”

“I’m feeling very confi dent that, whatever regulatory changes come our way, we’ll be ready.”

“MortgagebotPOS gives our members a ‘one-stopshopping’ mortgage website.”

“We decided to do something unexpected.”

“Before implementation of our D+H solution, our processes were mainly paper-based, which comes with inherent risk to the business and obvious inefficiencies. We knew we needed a streamlined process, but didn’t know we could find one that was tailored precisely to our business.”

“Our loan officer automation is a big part of why we’re so successful.”

“Within a week of joining our credit union, the member gets a personalized, handwritten thank you note.”

"Without Touché Analyzer, we couldn’t do householding; we couldn’t quickly get a clear picture of who our customers are before making a rate decision. What Touché does is arm your marketing department – really, your whole bank – with knowledge. It becomes more of a strategic business tool. It pays …

"Customers want quick and efficient payments, so we were looking for an STP rate of at least 95% for all payments."

“It was not an either-or scenario. Without a solution that robustly satisfied our requirements on both sides, it would have created a nightmare in the back office. We ultimately would have needed to opt out of one of the businesses.”