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“With ever-evolving enhancements in communications, a hosted solution is definitely becoming more attractive to organizations – and we’re now definitely an advocate of this. Also, the benefit of having a solution that’s used by so many other D+H clients is that you can be absolutely certain everything will work. And …
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"D+H enabled us to bring payment processing to one, centralised point."
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“That’s a big cost driver.”
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“It was not an either-or scenario. Without a solution that robustly satisfied our requirements on both sides, it would have created a nightmare in the back office. We ultimately would have needed to opt out of one of the businesses.”
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“It was a huge undertaking that spanned nearly two years — from building requirements, to evaluating and vetting solutions, to choosing a solution provider, to the actual implementation.”
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"Without Touché Analyzer, we couldn’t do householding; we couldn’t quickly get a clear picture of who our customers are before making a rate decision. What Touché does is arm your marketing department – really, your whole bank – with knowledge. It becomes more of a strategic business tool. It pays …
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“We knew technology would give us a competitive advantage."
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“Our member experience changed significantly. It isn’t just processing loans in shorter intervals, but also faster closing cycles and shorter time to sell loans on the secondary market while easily retaining servicing.”
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“Because of our relationship with D+H and the fact that we view their team as an extension of ours, we had confidence going into the [TRID] implementation process. Indeed, with the help of D+H Support Services, we had everything configured for compliance and were ready to go live on day …
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“MortgagebotPOS gives our members a ‘one-stopshopping’ mortgage website.”
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“We have reduced document preparation from a five to seven-day process to an average of one day. This time savings helps us keep costs down and enables us to offer a very competitive fee structure to our members.”
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“If you have a problem, they have a solution. D+H is the most responsive company out there. They understand the concept of service, like we do. They’re always looking for ways to help us be more efficient. They want to help us succeed.”
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“DecisionPro gives Valley National Bank the ability to accurately process thousands of applications a week with very few loan officers.”
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“The capability you get for the price you pay is fantastic. It’s a real value.”
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“Our loan officer automation is a big part of why we’re so successful.”