“I’ve always liked the way LaserPro navigates. It’s very easy to use and learn. You can do a lot of things with it, but it’s extremely user friendly.”
“Our loan officer automation is a big part of why we’re so successful.”
“If you have a problem, they have a solution. D+H is the most responsive company out there. They understand the concept of service, like we do. They’re always looking for ways to help us be more efficient. They want to help us succeed.”
“Customer service has definitely improved with EZTeller.”
“EZTeller is definitely worth paying for. It makes a huge, positive difference for us, bank-wide.”
“Before implementation of our D+H solution, our processes were mainly paper-based, which comes with inherent risk to the business and obvious inefficiencies. We knew we needed a streamlined process, but didn’t know we could find one that was tailored precisely to our business.”
“The only way we were going to achieve the efficiency we needed was through integrated systems.”
"Touché Analyzer gives us a leg up on our competition."
"It’s all so fast. Now I do deposits just once a week rather than every day."
“Not only did we achieve our base business case objectives of 20% reduction in operations FTE and up to 50% reduction in credit turnaround time, but we also saw a dramatic improvement in our overall data quality.”
“We were able to decrease our daily overnight processing time by 55 percent, and our monthly processing time by as much as 70 percent.”
“D+H’s team were very responsive and proactive in helping to solve issues, and to ensure that connectivity was in place.”
“MortgagebotLOS is web-based, which gives our staff the flexibility to work from home or another location easily.”
“We trained our trainers in June, piloted in July, trained the people in our individual locations in August and started rolling out in September. We were live with all 72 locations by the second week of November.”
"Although the industry average return rate for similar programs is six percent, our return rate for this program is right around 12 percent. Targeted communications make all the difference."