"It’s all so fast. Now I do deposits just once a week rather than every day."
“They are focused on our success.”
“LaserPro has a lot more flexibility, which makes things easier for us.”
“Then, we discovered D+H and CreditQuest. We saw a demo of the product and said, ‘this could be it’.”
“We have reduced document preparation from a five to seven-day process to an average of one day. This time savings helps us keep costs down and enables us to offer a very competitive fee structure to our members.”
“The SBA Lending Solution module for LaserPro has all of the required forms built in.”
“I’ve always liked the way LaserPro navigates. It’s very easy to use and learn. You can do a lot of things with it, but it’s extremely user friendly.”
“Today, four people prepare all the loan documents for our nine branches. It’s the combination of LaserPro and a highly-competent staff that makes it all happen.”
“Not only did we achieve our base business case objectives of 20% reduction in operations FTE and up to 50% reduction in credit turnaround time, but we also saw a dramatic improvement in our overall data quality.”
“It was not an either-or scenario. Without a solution that robustly satisfied our requirements on both sides, it would have created a nightmare in the back office. We ultimately would have needed to opt out of one of the businesses.”
“It was a huge undertaking that spanned nearly two years — from building requirements, to evaluating and vetting solutions, to choosing a solution provider, to the actual implementation.”
“We were able to manage the day-to-day operation but even that was taxing.”
"Without Touché Analyzer, we couldn’t do householding; we couldn’t quickly get a clear picture of who our customers are before making a rate decision. What Touché does is arm your marketing department – really, your whole bank – with knowledge. It becomes more of a strategic business tool. It pays for itself with the knowledge you gain from it."
“We were able to decrease our daily overnight processing time by 55 percent, and our monthly processing time by as much as 70 percent.”
"Our business is easily saving $500- $1,000 a year by buying a service that’s easier and more convenient for us and our patients."
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