"We would really be lagging on the candidate experience and feedback on our product without Delighted. Delighted is a place where our users can share open and honest feedback easily, which is super important to us.”

“When the retailers read through comments from customers and see ‘This is so easy, this is so convenient, why don’t more people do this,’ it’s so validating of our value propositio.”

“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”

"Great customer service which has meant we have been able to tweak the platform exactly to our needs."

"Easy to use app. Great support, Sean is awesome."

"Delighted is easy to use, presents a great experience to our owners, and has a wide variety of features, tools and integrations, all of which cost a fraction of anyone else in the market, if they can even match it.”

"Easy to use and to share results with the team. Good customer support as well. I'll keep using it."

“Delighted was a pretty big arrow in the quiver – that’s for sure.”

"When working with employers and B2B clients, we noticed that they all wanted an understanding of the satisfaction and the usage of their members. This is how we started sharing the results of Delighted’s NPS and its feedback solutions.”

"We love Delighted – it is a simple and highly effective way to create a strong feedback loop between our customers and our support, product, engineering, marketing and management efforts.”

"User friendly, great mechanism to gather consumer feedback."

“Our success depends on our customers’ happiness, and Delighted keeps every employee – from the operations team, field staff, and senior management – constantly aligned.”

"Delighted helps us keep an active pulse on the DWR customer experience – what’s working, what’s not working. By providing an automated, simple, quick, open-ended way for customers to give feedback we’ve seen great success with response rates and have gathered invaluable insights that help focus attention on the areas …

"The survey experience is very smooth – the Delighted product is easy to figure out, and creating and publishing a survey is so much simpler than what we’ve used before!"

"Been using it for several years for my company, Call-Em-All. Very happy with your API and website. The few times I've had to contact customer service, I've been very pleased."