“That attitude, together with our conservative investment- and funding approach, has been key to our positive solvency ratio, but also to our reputation as a trustworthy organization. Yet, as we have been growing rapidly in recent years, cost control became increasingly complex. That’s why we decided to look for ways …

“So, we explored three integration styles that are relevant to VGD: users, processes, and data. This allowed us to draft a clear ‘as is’ picture and hold it against our ‘desired situation’. And yes, as we suspected, data integration turned out to be our most important gap.”