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Deepdesk

Read 4 Deepdesk reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose Deepdesk as their Customer Service Automation

Deepdesk develop AI technology that is not aimed at replacing people, but aiding them. Their technology makes jobs less tedious by helping to eliminate repetitive tasks. They focus on the contact center space, where they enable contact center agents working within across any channels (chat, email, voice, Messenger, etc.) to reduce the amount of time they spend searching for the best response to a customer query, and providing it to the customer.

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Customer Rating Review Score based on 96 reference ratings
4.7/5.0 (96)

4Testimonials

  • "Deepdesk has analysed over two million chats and e-mails and found logic in all questions and answers. Deepdesk now supports our employees to help our customers faster."

    George de Visser Director Customer Care

  • “The Deepdesk GenAI solution has enabled us to drastically cut down AHT by more than 60 seconds per interaction while achieving a 9/10 score on agent satisfaction regarding the quality …

    Thom Kokhuis Head of Conversational Banking & CRM

  • "Part of our agent population would be extremely unhappy if Deepdesk was no longer available to them. Without Deepdesk, many agents would not be able to successfully handle the same …

    Ahmed Ahmed Digital Channel Quality Advisor
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4 Case Studies

  • DHL Parcel a focus on happy agents

  • Rabobank Top CX through rapid implementation

    Thom Kokhuis Head of Conversational Banking

  • VodafoneZiggo Innovating digital customer service

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Additional Deepdesk Information & Resources

Read Deepdesk Reviews, Testimonials & Customer References from 4 real Deepdesk customers.

Browse Deepdesk Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Deepdesk.

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