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Medallia Digital Experience Analytics Testimonials

  • “Building a beautiful website that looks nice is just the start, it has to work for both the user and the company. We need hard proof that our digital marketing efforts and resources are being optimized fully."

    Helena BoadaDigital Marketing Analyst

  • "Having the ability to see every interaction of a user on our site is instrumental in increasing the effectiveness of our continual improvement platform. While traditional analytics packages provide a lot of information and data about user behavior, [Medallia Digital Experience Analytics] Insight delivers real insight. Plus, nothing makes decision makers take notice like sending them playback sessions of struggling and unhappy users."

    Mark FassbenderGlobal Head of Web Optimization
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    4.7 / 5.0
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    Hotjar is a new powerful way to reveal true website user behaviour and experiences in one central tool giving you the big picture of how you can improve your site's UX and conversion rates. All your data is securely stored in the cloud and is accessible at lightning speed. Their team work on the compelling challenges that come with large-scale web traffic and analytics, on a product that has a real impact on the thousands of users they support around the world. They work in an agile environment, 100% remotely, and actively encourage both personal and professional growth; always be learning is one of their core values.

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    4.7 / 5.0
    Customer References75 total
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    Clicktale taps into the wisdom and behavior of millions of visitors so that businesses can deliver the best digital experiences to drive amazing business results. By synthesizing complex behavioral patterns based on millisecond-level actions such as hovers and scrolls, they enable businesses to interpret their customers’ digital body language and understand intent. The pioneer in Experience Analytics, Clicktale marries cognitive computing, machine learning and psychological research to automatically surface issues and answer questions that keep executives up at night.

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    4.7 / 5.0
    Customer References24 total
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    User Replay’s session replay technology lets users understand and analyse every visitor’s journey through a website. For e-commerce companies this is invaluable as it enables them to improve conversion rates, find and fix site bugs, resolve customer disputes, recover abandoned baskets and prevent fraudulent transactions online. Aimed at medium to large enterprises with e-commerce channels, UserReplay enables users to improve the quality of their websites, enhance customer’s shopping experience and reduce dramatically the time required to resolve any problems and disputes consumers may have while shopping.

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