“Being able to identify who was most at risk of churning in our regular giving program has meant we could implement effective interventions to keep our donors engaged with our vision and purpose, and keep them committed to supporting our work. Through our Thank You calling campaign we were able to proactively call donors to thank them for their giving and share how their continued support is making a difference. Without Dataro’s software, we wouldn’t have known which of our regular givers may have been at risk of cancelling their monthly gift, and when. We are really thrilled with the donors we've retained, along with their invaluable support through regular giving, and will be looking to make the Thank You calling part of our ongoing program activity.”
“Over the last 6 months we have been working closely with the team at Dataro to support our appeal data selection with some really positive results in a challenging fundraising environment. Starting cautiously, wanting to minimise any potential risk to income, we have quickly gained confidence and tactically increased our reliance on the Dataro ranking of our database. This has helped us to identify a smaller cohort of supporters with a higher propensity to give and a better ROI for our appeals.”