"Previously, our agents were responding directly on social platforms, which came with all sorts of complications and pitfalls. By streamlining our efforts, Engage has completely systemised Virgin Active’s social customer service offering, which has ultimately made our agents’ lives much easier. The tool is stable, intuitive and comes with the …

"With social media conversation having been identified as a key source of real-time data for Expo 2020, we needed a partner that could provide us with highly accurate social data across multiple languages. Through DataEQ’s daily, weekly and monthly reports, we are able to gain unique insights into the visitor …