Read 12 Customer Monitor reviews and testimonials from customers, explore 2 case studies and customer success stories, and watch customer videos to see why companies chose Customer Monitor as their undefined

Customer Monitor is a leading Customer Experience Measurement service, which manages customer retention, customer voice, loyalty, word of mouth marketing and social promotion. Customer Monitor is a service delivered by award winning research company Perceptive Research which is a full-service market research company, with clients in the Australian and New Zealand markets. A highly respected research company founded in 2005, Perceptive Research now services more than 300 clients including Xero, Burger King, Trade Me, 2degrees, Samsung and Coles.

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Customer Rating Review Scorebased on 2054 reference ratings
4.7/5.0 (2054)

12Testimonials

  • "Customer Monitor have provided us with the world class benchmark of Net Promoter® Score to monitor our customer, supplier and staff satisfaction which is integral to our sustainability and growth in a highly competitive market. It is now an important top level KPI in our strategic plan."

    House of Fine Foods
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2 Case Studies

  • Ray White successfully achieves customer success across entire network and boosts NPS® score by over 30%

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Read Customer Monitor Reviews, Testimonials & Customer References from 12 real Customer Monitor customers.

Browse Customer Monitor Case Studies, Customer Success Stories, & Customer References from 2 businesses that use Customer Monitor.

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