Customer Monitor is a leading Customer Experience Measurement service, which manages customer retention, customer voice, loyalty, word of mouth marketing and social promotion. Customer Monitor is a service delivered by award winning research company Perceptive Research which is a full-service market research company, with clients in the Australian and New Zealand markets. A highly respected research company founded in 2005, Perceptive Research now services more than 300 clients including Xero, Burger King, Trade Me, 2degrees, Samsung and Coles.
"Customer Monitor provides us with a simple tool to give insights into our customers’ experience how our team’s performing and where we can make improvements."




Read Customer Monitor Reviews, Testimonials & Customer References from 12 real Customer Monitor customers.
Browse Customer Monitor Case Studies, Customer Success Stories, & Customer References from 2 businesses that use Customer Monitor.