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Customer Monitor

Read 12 Customer Monitor reviews and testimonials from customers, explore 2 case studies and customer success stories, and watch customer videos to see why companies chose Customer Monitor as their Customer Experience (CX) Analytics

Customer Monitor is a leading Customer Experience Measurement service, which manages customer retention, customer voice, loyalty, word of mouth marketing and social promotion. Customer Monitor is a service delivered by award winning research company Perceptive Research which is a full-service market research company, with clients in the Australian and New Zealand markets. A highly respected research company founded in 2005, Perceptive Research now services more than 300 clients including Xero, Burger King, Trade Me, 2degrees, Samsung and Coles.

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Customer Rating Review Score based on 2288 reference ratings
4.7/5.0 (2288)

12Testimonials

  • "Great service. Great product."

    Servilles

  • "We have found Customer Monitor exceptional since we’ve been using their survey products. Their service is speedy and efficient, thorough and professional, right through from implementation to ongoing account management. …

    World Travellers

  • "Great low cost service with excellent customer support."

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2 Case Studies

  • Ray White successfully achieves customer success across entire network and boosts NPS® …

  • Australian Insurance Company wins back an additional $27m of at risk customers …

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Additional Customer Monitor Information & Resources

Read Customer Monitor Reviews, Testimonials & Customer References from 12 real Customer Monitor customers.

Browse Customer Monitor Case Studies, Customer Success Stories, & Customer References from 2 businesses that use Customer Monitor.

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