Read 12 Customer Monitor reviews and testimonials from customers, explore 2 case studies and customer success stories, and watch customer videos to see why companies chose Customer Monitor as their undefined

Customer Monitor is a leading Customer Experience Measurement service, which manages customer retention, customer voice, loyalty, word of mouth marketing and social promotion. Customer Monitor is a service delivered by award winning research company Perceptive Research which is a full-service market research company, with clients in the Australian and New Zealand markets. A highly respected research company founded in 2005, Perceptive Research now services more than 300 clients including Xero, Burger King, Trade Me, 2degrees, Samsung and Coles.

Show more
  • 12TestimonialsView
  • 2Case StudiesView
  • No
    Videos Yet     Customer Videos
Customer Rating Review Scorebased on 2071 reference ratings
4.7/5.0 (2071)

12Testimonials

  • "Customer Monitor have provided us with the world class benchmark of Net Promoter® Score to monitor our customer, supplier and staff satisfaction which is integral to our sustainability and growth in a highly competitive market. It is now an important top level KPI in our strategic plan."

    House of Fine Foods
11 more testimonialscurrently locked

2 Case Studies

  • Australian Insurance Company wins back an additional $27m of at risk customers in just 12 months using Customer Monitor

1 more case studiescurrently locked

Additional Customer Monitor Information & Resources

Read Customer Monitor Reviews, Testimonials & Customer References from 12 real Customer Monitor customers.

Browse Customer Monitor Case Studies, Customer Success Stories, & Customer References from 2 businesses that use Customer Monitor.

FeaturedCustomers has 1,813,614+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.