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“It's awesome to have everything on ONE system. The dashboard was the selling point and the functionality of the system was exactly what we were looking for. Customer service was perfect and a huge part of our decision to choose Customer Focus.”
"I’m happy to recommend Customer Focus Enterprise; we have been using it since April 2010 and it has transformed our business... I have been nothing but pleased with the system and the support we had in implementing it. There were no hidden costs and the system is costing us less than we were previously paying, so for us it is win win, a better system for a lower price!"
Conviva is the real-time analytics platform that makes streaming data actionable. Used by the world's largest streaming publishers, including 8 of the 10 largest global media companies with combined market caps exceeding half a trillion dollars. Conviva pioneered and continues to define the standards for real-time, cross-screen, end-to-end streaming media intelligence. Built for streaming video, the Conviva platform enables you to understand and act on experience, advertising, social, and content insights for every stream across every screen, every second. More than 250 industry leaders – including CBS, CNN, DAZN, HBO Max, Hulu, Red Bull, RTL, Sky, Sling TV, TED, Turner, and Univision – rely on Conviva to drive time-critical decisions at every level of their organization, reducing customer churn, increasing viewer engagement, driving new monetization models, and growing ROI. In 2006, Conviva’s founders sparked a revolution that defined measurement, analytics, and user experience in streaming entertainment. Today, the company continues to push the industry forward and provide the insights and context companies need to thrive in the digital world.
At WoodWing, we liberate organizations from their content and information inefficiencies. For over two decades, we've been a beacon of innovation, providing solutions that streamline multichannel publishing, quality management, digital asset, and document management processes. Our product portfolio caters to all sectors, improving content creation and information management efficiency. WoodWing Software is a private limited company (BV) with headquarters in the Netherlands, offices in the US and Malaysia, commercial staff in LATAM, and a global partner network. The company was founded in 2000 and has a global workforce exceeding 200 employees.
e-Spirit’s FirstSpirit Digital Experience Hub, offered through a SaaS or on-premises model, helps businesses engage customers and increase revenue with personalized, content-rich digital experiences anytime, anywhere. Savvy digital marketers across all industry sectors rely on the FirstSpirit platform for individualized and synchronized content delivery across all channels to differentiate their companies and compel their users to action.
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