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"The infrastructure and processes in place to operate the business were decentralized. Critical data such as inventory levels, product waste, inventory variances and consumption forecasts were not available in a timely manner. At the time, our food costs were relatively high, ranging from 30% to 32%."
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"The people of CrunchTime help put everything about the system into perspective. They simplify what I need to know so I can apply that knowledge to my everyday role."
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"Of all the systems we investigated, CrunchTime demonstrated the most focus and competency in food cost management."
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“And that changed a little bit and it forced us to take a look at the systems and training we have in place versus just institutional knowledge. We were able to use Zenput to help us bring management employees on a little bit quicker–get them focused back on those operational …
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“I believe right now in the technology world in restaurants, we're kind of in the dot-com era of the late 90s where everybody has a shiny ball. You have to be really careful with what you're doing with that shiny ball.”
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“By leveraging Crunchtime’s advanced labor and scheduling tools, our managers have reduced the average time spent writing schedules by almost 50%.”
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“Zenput has been so well received that other divisions within Alshaya Group have started expressing interest in implementing the tool and undergoing pilots.”
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“We’d spend hours and hours sifting through the paper. And then you would realize that there’s incomplete information, and have to go back to find that information. Now, it’s almost instant—I just sit in front of my laptop. I have all the information I need to track the work at …
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“The head office is aware of all the tasks that are happening at the restaurant. And we are able to assist the restaurant where they need assistance before issues become larger issues that affect our customers.”
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“Because the cooks take photos of their finished product, they want to show off their work. This, along with regular feedback from the audits, improved each cook’s process, resulting in a drastic improvement in both product quality and taste of the chicken."
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"For our financial team and our CFO, for example, they were really impressed with the amount of consolidation [of platforms] we were able to do."
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“Before Crunchtime, auditing was nearly impossible in real time. Franchisees used different processes, and we’d get information in all kinds of formats. We couldn’t get a clear, consistent view across the system.”
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“Everything in our restaurants happens within 14 feet of counter space. Crunchtime keeps our operators there, not buried in the back office.”
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“Most of our managers have grown up with smartphones. They’d rather complete tasks on a mobile app than hunt down a printer or boot up a computer.”
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“It was difficult to know where to start, as we had data coming from various inventory solutions across our company. Some properties relied on spreadsheets, while others were utilizing outdated inventory systems. We were asking these teams to take a major leap with Crunchtime. We needed a platform that would …