67 Crunchtime Testimonials

"CrunchTime has met all challenges in our complex operating environment & has been a great International business partner."

"CrunchTime may never have on-boarded a brand as fast as it did for Macaroni Grill. The integrations were done at lightning speed with every restaurant up and running on the system in three months."

“Before Crunchtime, matching recipes to product costs across the entire enterprise felt like an impossible task. Now we can clearly see and monitor our food costs with real-time data. Crunchtime has transformed how we approach our food cost analytics.”

“In any restaurant, food safety is the business. [Crunchtime] gives us a window into food safety operations to make sure we're doing everything the safest way possible.

“And that changed a little bit and it forced us to take a look at the systems and training we have in place versus just institutional knowledge. We were able to use Zenput to help us bring management employees on a little bit quicker–get them focused back on those operational excellence points, but blend training and modeling together.”

“I believe right now in the technology world in restaurants, we're kind of in the dot-com era of the late 90s where everybody has a shiny ball. You have to be really careful with what you're doing with that shiny ball.”

“By leveraging Crunchtime’s advanced labor and scheduling tools, our managers have reduced the average time spent writing schedules by almost 50%.”

“Zenput has been so well received that other divisions within Alshaya Group have started expressing interest in implementing the tool and undergoing pilots.”

“We’d spend hours and hours sifting through the paper. And then you would realize that there’s incomplete information, and have to go back to find that information. Now, it’s almost instant—I just sit in front of my laptop. I have all the information I need to track the work at the stores, and I know that the store and area managers are aware of all the important issues."

“The head office is aware of all the tasks that are happening at the restaurant. And we are able to assist the restaurant where they need assistance before issues become larger issues that affect our customers.”

“Because the cooks take photos of their finished product, they want to show off their work. This, along with regular feedback from the audits, improved each cook’s process, resulting in a drastic improvement in both product quality and taste of the chicken."

"For our financial team and our CFO, for example, they were really impressed with the amount of consolidation [of platforms] we were able to do."

“Before Crunchtime, auditing was nearly impossible in real time. Franchisees used different processes, and we’d get information in all kinds of formats. We couldn’t get a clear, consistent view across the system.”

“Everything in our restaurants happens within 14 feet of counter space. Crunchtime keeps our operators there, not buried in the back office.”

“Most of our managers have grown up with smartphones. They’d rather complete tasks on a mobile app than hunt down a printer or boot up a computer.”