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Goodays (formerly Critizr) is Europe's leading Customer Experience Management Platform. Founded in 2012, their vision is to make commerce better for everyone - for merchants and customers. They tackle one human interaction at a time, at scale, without losing that welcomed personal touch. Their mission is to provide their clients with a Customer Experience Management platform that makes it easier to have personal and human experiences at scale. They ensure that you can spark real connections and engage in better, deeper and more frequent experiences with everyone while keeping things simple so that you can focus on actioning the metrics that truly matter.
"Critizr is the latest social media channel for gathering customer review information from specific points of sale, and it has enabled us to increase the number of customers returning to …
“The rating of our centres and the management of e-reputation are important objectives for our Network. Thanks to all the actions carried out with the Goodays solutions, the quality of …
"As a travel agency, we offer a very emotionally and financially engaging service. We know that customer experience is absolutely essential. Because of this, we depend very much upon the …
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