Zonka Feedback is a multi-channel feedback system and survey app with actionable insights, real-time reporting and collaborative inbox. Use Zonka Feedback on tablets, mobile, SMS, email and online to get real-time survey responses and feedback from visitors, patients, consumers, customers, employees and guests. Create engaging surveys and use industry metrics like Net Promoter ScoreĀ®, CES 2.0, and CSAT.
"Implementing Zonka Feedback Survey Tool has been a game-changer for our organization. It has provided us with valuable insights into our customer's experience, allowing us to identify areas for improvement and implement changes that have positively impacted customer satisfaction and loyalty. While NPS scores have their place, we rely on data that tracks actual sales transactions and customer behavior to drive our customer retention strategy."
Read Zonka Feedback Reviews, Testimonials & Customer References from 11 real Zonka Feedback customers.
Browse Zonka Feedback Case Studies, Customer Success Stories, & Customer References from 7 businesses that use Zonka Feedback.