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Creatio

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Read 94 Creatio reviews and testimonials from customers, explore 101 case studies and customer success stories, and watch 31 customer videos to see why companies chose Creatio as their Customer Service Software

Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. They help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for their clients and partners is at the heart of their DNA.

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  • 94 Testimonials View
  • 101 Case Studies View
  • 31 Customer Videos View
Customer Rating Review Score based on 3057 reference ratings
4.8/5.0 (3057)
  • Summer 2026 Market Leader Low-Code Development Platforms
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  • Winter 2026 Market Leader CRM Software
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    • Winter 2026 Market Leader Business Process Management (BPM) Software
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94Testimonials

  • “During the annual cyclical meeting, when employees were not utilizing the system, the main functionality and the user and client data stored in the previous version were transferred to a …

    Anton Chernokalov Head of the Business Analysis Department

  • "Creatio allowed us to achieve a streamlined and holistic view of customers. With the new system, if a customer interacts with the commercial department, this information is visible to the …

    Christopher Bladen Operations Analyst

  • "By unifying our processes and data, we are strengthening global collaboration, increasing transparency, and enabling our teams to drive greater customer value with speed and precision."

    Claudio Ranaudo Head of Sales and Partner Management
93 more testimonials currently locked

101 Case Studies

  • Creatio helps Windrose Airlines rise to higher heights in customer service

  • UK real estate leader replaces legacy CRM with Creatio, driving business value …

    Dan Rafferty Chief Technology Officer

  • Boston Retires Legacy Infrastructure, Bringing AI-Native Innovation to 675,000+ Citizens with Creatio

    Jay Greenspan Senior Director, 311 & Basic City Services Technology
100 more case studies currently locked

31 Customer Videos

  • Dunapack Packaging Embraces Creatio for Digital Revolution
    Play Video
    Nina Jonczyk-Paruzel Product Owner, CRM Implementation
  • Working with Creatio is tough but in a good way
    Play Video
    Sam Biardo Founder and CEO
  • City of Pittsburgh Sees 300% Increase in Citizen Engagement with Creatio
    Play Video
    Rachel Sheperd Executive Director of the Pittsburgh Commission on Human Relations
30 more videos currently locked

Additional Creatio Information & Resources

Read Creatio Reviews, Testimonials & Customer References from 94 real Creatio customers.

Browse Creatio Case Studies, Customer Success Stories, & Customer References from 101 businesses that use Creatio.

Watch Creatio Customer Videos to learn why 31 businesses chose Creatio.

FeaturedCustomers has 2,063,638+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.