“We are very satisfied with the results of the cooperation. From the very first stages, the project was conducted professionally, and the solutions developed allowed us to significantly increase the efficiency of processes in our organisation.”
"Craftware helped us organize our business processes related to acquiring customers and customer service. It implemented a tool that reached a high adoption level, covered both areas, increased the effectiveness of our work, and allowed ongoing reporting. We obtained those results thanks to the expert knowledge that Craftware brought into our project. The team, which carried out the project, listened to our needs all this time, was supportive, friendly, and flexible."
Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2015 global revenues of EUR 11.9 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.
Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent, and technology. They combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale.
Incapsulate is a leading management and technology consulting firm with offices in Boston, D.C., and India. They have experience with all levels of government from federal - to state and local to help drive change and improve services to citizens.They blend management consulting with technical acumen across a variety of platforms and technologies – ranging from mobile and cloud computing, to dashboards and data visualization using cutting edge tools.