"Was the CRM implementation a good choice? Yes, for several reasons. Flexibility is one of the conditions of efficient work. What is this flexibility all about in practice – we have learned thanks to implementing Salesforce in the organization. Now, our everyday work, especially sales representatives, is much easier and …

"We appreciate the excellent substantive preparation of the Craftware team: excellent knowledge of technical issues in the field of Salesforce and understanding of business processes, as well as a partnership approach. If you plan to implement an IT system and need a consultant a partner, not a “vendor”, Craftware is …