"Was the CRM implementation a good choice? Yes, for several reasons. Flexibility is one of the conditions of efficient work. What is this flexibility all about in practice – we have learned thanks to implementing Salesforce in the organization. Now, our everyday work, especially sales representatives, is much easier and …

"Craftware helped us organize our business processes related to acquiring customers and customer service. It implemented a tool that reached a high adoption level, covered both areas, increased the effectiveness of our work, and allowed ongoing reporting. We obtained those results thanks to the expert knowledge that Craftware brought into …