158 Coveo Testimonials

"Being in operations, even though we had many developers spending numerous hours working on GSA, we couldn’t get it to work the way we needed it to. With Coveo’s flexibility and configurability, our developers can apply their time and talents to other key areas of our department."

"Leveraging Coveo in the search with our bot has allowed us quite substantially to not only deflect cases, but also increase the customer experience."

"Rolling out all 13 sites in a relatively short window of time was a major project — considering how large some of the catalogs were — and all of the moving pieces involved."

“With the understanding that eCommerce is and will be the fastest route to growth, we knew that we needed to make on-site search a priority.”

"It’s all about relevance. It’s all about content that is going to be meaningful to the individual. Without that, it’s noise."

“The Machine Learning aspect of Coveo is really helping us take our customers on a journey by allowing us to recommend products for them.”

“Coveo is continually making forward progress around insights, content tuning, advanced algorithms, and taking our feedback to inform that progress.”

“Visitors downloading a spec sheet is just as critical as putting an item into a cart.”

“Coveo not only worked on day one, but it also worked better than our GSA after three years of operation and relevance tuning.”

"We’re looking at the Coveo platform to help on both sides of those dimensions of being data-driven and customer experience-driven."

"16 to 18 million dollars a year saved just by surfacing relevant content through Coveo, to our customers. It’s as simple as that."

"Coveo fit nicely into that philosophy of focusing on the customer and with their AI, relevance, and personalization we can create smooth and impressive website experiences that feel easy and natural."

"When we work with customers they typically want to create a cutting-edge consumer grade experience. Coveo adds that capability. Working with the Coveo team is ‘easy’. They are a very responsive group and they are more than willing to be in the trenches with you."

“Our customers tend to like to fix things themselves. We wanted to make sure that our customers could find what they’re looking for most effectively.”

"In a world where member organizations aren’t allowed to meet, a critical value proposition to our members is the ability to access content has to be virtual and the Knowledge Finder fits that perfectly."