“My team spans many geographies - with specific regional needs. With Coveo we can scale what we know works alongside giving our local merchandisers autonomy.”
"The level of support and true partnership from the Coveo team has been excellent. So often, my team hears something like "it just works!" or "the right answers are just there automatically!" from our end users, and this is also reflected in our success metrics."
“Integrations and moving data would take nearly 12 months but our world moves too fast to wait. Coveo enables us to unify our knowledge virtually.”
“With the understanding that eCommerce is and will be the fastest route to growth, we knew that we needed to make on-site search a priority.”
"It’s all about relevance. It’s all about content that is going to be meaningful to the individual. Without that, it’s noise."
“The Machine Learning aspect of Coveo is really helping us take our customers on a journey by allowing us to recommend products for them.”
“Coveo is continually making forward progress around insights, content tuning, advanced algorithms, and taking our feedback to inform that progress.”
“Visitors downloading a spec sheet is just as critical as putting an item into a cart.”
“Coveo not only worked on day one, but it also worked better than our GSA after three years of operation and relevance tuning.”
"We’re looking at the Coveo platform to help on both sides of those dimensions of being data-driven and customer experience-driven."
"16 to 18 million dollars a year saved just by surfacing relevant content through Coveo, to our customers. It’s as simple as that."
"Coveo fit nicely into that philosophy of focusing on the customer and with their AI, relevance, and personalization we can create smooth and impressive website experiences that feel easy and natural."
"When we work with customers they typically want to create a cutting-edge consumer grade experience. Coveo adds that capability. Working with the Coveo team is ‘easy’. They are a very responsive group and they are more than willing to be in the trenches with you."
“Our customers tend to like to fix things themselves. We wanted to make sure that our customers could find what they’re looking for most effectively.”
"In a world where member organizations aren’t allowed to meet, a critical value proposition to our members is the ability to access content has to be virtual and the Knowledge Finder fits that perfectly."