“We look at Coveo as a foundational element of our Knowledge Management journey.”
"We’ve been able to streamline our search experience across all of our customer-facing platforms. In doing that, we really renewed our customers’ confidence in search, saved them a ton of time, and in general have seen a lot more self-service success for our customers."
“We chose a partner who shares our vision and is invested in our growth. With Coveo’s AI roadmap, we’re continually pushing the boundaries of what we can deliver for our customers — backed by dedicated local support and a genuine commitment to our success."
“The accuracy and speed at which the Coveo Query Suggestion and Automatic Relevance Tuning features work are truly amazing–it’s my favorite part of the solution.”
“With the understanding that eCommerce is and will be the fastest route to growth, we knew that we needed to make on-site search a priority.”
"It’s all about relevance. It’s all about content that is going to be meaningful to the individual. Without that, it’s noise."
“The Machine Learning aspect of Coveo is really helping us take our customers on a journey by allowing us to recommend products for them.”
“Coveo is continually making forward progress around insights, content tuning, advanced algorithms, and taking our feedback to inform that progress.”
“Visitors downloading a spec sheet is just as critical as putting an item into a cart.”
“Coveo not only worked on day one, but it also worked better than our GSA after three years of operation and relevance tuning.”
"We’re looking at the Coveo platform to help on both sides of those dimensions of being data-driven and customer experience-driven."
"16 to 18 million dollars a year saved just by surfacing relevant content through Coveo, to our customers. It’s as simple as that."
"Coveo fit nicely into that philosophy of focusing on the customer and with their AI, relevance, and personalization we can create smooth and impressive website experiences that feel easy and natural."
"When we work with customers they typically want to create a cutting-edge consumer grade experience. Coveo adds that capability. Working with the Coveo team is ‘easy’. They are a very responsive group and they are more than willing to be in the trenches with you."
“Our customers tend to like to fix things themselves. We wanted to make sure that our customers could find what they’re looking for most effectively.”