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85 Coveo Case Studies

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  • Humana AI-Driven Relevance for Customer-Centric Healthcare

    Bruce ButtlesDigital Channels Director

  • Healthspan Reaches New Heights Tapping into Online Growth

    Elis BebbProduct Owner

  • How Coveo & SAP blend perfectly to make Nespresso’s ecommerce experience as smooth as its coffee

    Ian BennettDigital Commerce Optimization Lead

  • Deltek - Customer Case Study

    Brian DaniellSVP of Customer Care

  • Majedie Asset Management Improves its Return on Knowledge with Coveo

    Simon HazlittInformation Director and Co-Founder, Majedie Asset Management

  • CAIJ raises the bar with Coveo’s personalized website search

    Sonia LoubierCAIJ IT Director

  • L’Oreal lifts employee productivity with Coveo

    Philippe CattinIT Manager, L’Oreal Switzerland

  • Boston Children’s Hospital Implements Coveo to Deliver Optimal Patient Care

    Shelley NortonDocument Repository Administrator, Boston Children’s Hospital

  • INO Transforms Knowledge to Speed Innovation and Better Serve Customers with Coveo

    Pierre BergeronProcess & Compliance Manager Institut National D’Optique (INO)

  • Sonus Networks Serves Fast-Changing Markets in a Whole New Way with Coveo

    Bill ParksCIO, Sonus

  • Empowering Agents to Create Great Customer Experiences at Medallia

    Kennen WarmackDirector of Support

  • Global Leader in Energy Management Uses Coveo for Salesforce to Cut Case Resolution Time and Increase Agent Productivity

    ArnaudApplication Expert

  • BRP Enhances Knowledge Offering to Dealer Network With Coveo for Salesforce

    Jasmin BoudreauBusiness Leader and Global After-Sales Systems and Community Manager

  • How Informatica Boosted Case Deflection by 120% with Proactive Self-Service

    Pattabhi RamanAssociate Director, Global Support Infrastructure

  • SunGard Public Sector Boosts Customer Service & Staff Productivity with Coveo Search

    Michael PaulI.S. Manager, SunGard
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