68 Cova Testimonials

“We saw Cova creating new pathways and innovating within their system, and we knew they were aligned with where we were trying to go in the industry.” Cova not only provided a reliable retail technology platform but a collaborative partnership. Custom reporting tools, advanced inventory management, and proactive support ensures 5buds can operate efficiently, meet regulatory obligations, and maintain consistent service across all of its locations. “Communication and support was a big hurdle with our previous POS systems. That’s something I really appreciate about Cova,” “We sat down with them and told them exactly what I needed to pull my monthly reporting, to analyze data, and basically do my job effectively; they actually created reports for us and different filters within the reporting system for 5buds, and they did it in a very timely manner. It was really impressive.

"It's been very easy for us to be able to go in and see what the budtenders are selling, what's going on in the store, and organize things from the back end. Cova has been helpful in efficiently managing inventory and staff, and maximizing sales."

“The seamless integration between Cova POS and Cova eComm allows the staff to process online orders quickly and also play around with product pricing as per web searches, demand, and supply.”

"Having our data stored in Canada, using sophisticated encryption and first-class infrastructure, was also a really big deal for us, and helped remove a lot of POS options from our list. So, the history and security of Cova’s parent company is what really put Cova at the top of our list."

"Farmgate is still relatively new to us and we needed a reliable technology partner that could help us with establishing standard processes and setup house quickly. Cova’s well-established position in the cannabis retail market and the trust it has built over the years with regulatory authorities made it an obvious choice for us."

"Cova is already implementing changes in their compliance reporting before we even know that the AGCO is making a change, and that’s a huge factor for us, because license is always first."

"We trust Cova as our POS partner to power all our store operations. Having been in retail for 20 years, we know that an easy-to-use and reliable POS system is crucial for the success of a retail business."

"Cova was instrumental in helping us modernize the cannabis retail shopping experience at Eco Cannabis. By employing software features like quick check-in, queueing, and digital technology offerings, we have created a store flow that is unique to the industry."

“As the first legal retailer to open its doors in the city of Toronto, we have a duty to set an example for current and future retailers, which means paying close attention to all of our vendors, from designers to POS software We are confident in Cova's overall approach, service offerings, and their dedication to compliance, which is incredibly valuable to us at The Hunny Pot."

"Launching Cova Software is smooth and effortless! We are now on our third location and the implementation team has been phenomenal during the onboarding process, making it pleasant and straightforward."

"Inexperience is our biggest challenge, but Cova's support hub is a great resource for us and for our franchise partners to access when there are questions."

"The customer service at Cova is far superior to our previous POS provider. Now instead of waiting for 6 weeks to have a problem resolved, we get same-day support. The response time makes a difference! Cova’s attention to detail and focus on accuracy and compliance is unparalleled."

"Cova has been working with our company to launch our first Retail Cannabis Store in Innisfail, Alberta.They have gone above and beyond and they are an amazing group of people to work with and to learn from. If you require a Point of Sale provider for your business, we highly recommend checking out COVA Software."

"We used Cova for our Retail Cannabis store and very happy with the product and service. Having a background in inventory control we was looking for a system that allows us the the freedom to personalize our options and reports while being thorough in the tracking and reporting sections. Any issues we have had are supported or handled immediately and effortlessly."

"To have found Cova is a huge help, because we're new to this industry here in Oklahoma. Having the point of sale system that we have, and the access Cova’s tech team—where anytime we call, there’s no wait time, and we immediately get a response—has really helped us get our dispensaries off the ground."