74 Cova Testimonials

“Cova distinguishes itself from other retail technology firms with its deep focus on regulatory compliance specific to the cannabis industry. Cova continuously updates its system to reflect the latest legal requirements. Cova is also renowned for its intuitive and user-friendly interface, designed to streamline the retail process. Its ease of use reduces training time for staff, enhances the customer experience with faster checkouts, and minimizes transaction and inventory management errors."

"Farmgate is still relatively new to us and we needed a reliable technology partner that could help us with establishing standard processes and setup house quickly. Cova’s well-established position in the cannabis retail market and the trust it has built over the years with regulatory authorities made it an obvious choice for us."

“Having an SEO-discoverable menu with Cova eComm has helped attract more customers who are brand-loyal to certain cannabis products- and allows us to optimize our inventory accordingly across all locations”

"Cova has been working with our company to launch our first Retail Cannabis Store in Innisfail, Alberta.They have gone above and beyond and they are an amazing group of people to work with and to learn from. If you require a Point of Sale provider for your business, we highly recommend checking out COVA Software."

"We used Cova for our Retail Cannabis store and very happy with the product and service. Having a background in inventory control we was looking for a system that allows us the the freedom to personalize our options and reports while being thorough in the tracking and reporting sections. Any issues we have had are supported or handled immediately and effortlessly."

"To have found Cova is a huge help, because we're new to this industry here in Oklahoma. Having the point of sale system that we have, and the access Cova’s tech team—where anytime we call, there’s no wait time, and we immediately get a response—has really helped us get our dispensaries off the ground."

"We needed a POS system that had enterprise-level functionality and allowed us to effectively manage our inventory, track key metrics, and streamline workflows. It did not take long to understand that working with Cova was the right answer, and they have acted more as a partner than simply just a vendor."

"Cova’s support team is all-time. No one has a perfect system, and that’s just the way it is at the moment. But being able to address issues when they arise is really what won me back."

"One of the big things that sets Cova apart is the people there. We’re very demanding, but whenever we call, they’re available. They understand our needs and try to address those needs as fast as possible."

"It doesn’t feel like you’re talking to a wall. With Cova, it feels like you’re being heard."

"We find that Cova is already implementing changes in their compliance reporting before we even know that the AGCO is making a change, and that’s a huge factor for us, because license is always first."

"The POS has helped so much with inventory and reporting every month. I’m not sure how someone would run a store without a point-of-sale system like Cova. Truly."

"Customers are much more likely to come in if they have cash rewards to spend. We have a lot of very loyal customers and the Cova program is part of that for sure."

"What really impressed me about Cova was their appetite to evolve the product. They’re open to developing the service to enable our innovations."

"When front-of-house staff enters an order into the Cova POS, it pops up in the backroom for fulfillment. That lets our budtenders focus on the customer in the moment rather than working to put together orders."