"We vetted many leading POS systems before we decided to go with Cova, and it has proven to be the best choice for our business. Cova stands out due to its high reliability, allowing us to maintain all our data seamlessly. The software is not only simple and user-friendly but also incredibly efficient and affordable. We highly recommend Cova to any business looking for a dependable and cost-effective POS solution."
"Having our data stored in Canada, using sophisticated encryption and first-class infrastructure, was also a really big deal for us, and helped remove a lot of POS options from our list. So, the history and security of Cova’s parent company is what really put Cova at the top of our list."
"Cova is already implementing changes in their compliance reporting before we even know that the AGCO is making a change, and that’s a huge factor for us, because license is always first."
"We used Cova for our Retail Cannabis store and very happy with the product and service. Having a background in inventory control we was looking for a system that allows us the the freedom to personalize our options and reports while being thorough in the tracking and reporting sections. Any issues we have had are supported or handled immediately and effortlessly."
"To have found Cova is a huge help, because we're new to this industry here in Oklahoma. Having the point of sale system that we have, and the access Cova’s tech team—where anytime we call, there’s no wait time, and we immediately get a response—has really helped us get our dispensaries off the ground."
"We needed a POS system that had enterprise-level functionality and allowed us to effectively manage our inventory, track key metrics, and streamline workflows. It did not take long to understand that working with Cova was the right answer, and they have acted more as a partner than simply just a vendor."
"Cova’s support team is all-time. No one has a perfect system, and that’s just the way it is at the moment. But being able to address issues when they arise is really what won me back."
"One of the big things that sets Cova apart is the people there. We’re very demanding, but whenever we call, they’re available. They understand our needs and try to address those needs as fast as possible."
"It doesn’t feel like you’re talking to a wall. With Cova, it feels like you’re being heard."
"We find that Cova is already implementing changes in their compliance reporting before we even know that the AGCO is making a change, and that’s a huge factor for us, because license is always first."
"The POS has helped so much with inventory and reporting every month. I’m not sure how someone would run a store without a point-of-sale system like Cova. Truly."
"Customers are much more likely to come in if they have cash rewards to spend. We have a lot of very loyal customers and the Cova program is part of that for sure."
"What really impressed me about Cova was their appetite to evolve the product. They’re open to developing the service to enable our innovations."
"When front-of-house staff enters an order into the Cova POS, it pops up in the backroom for fulfillment. That lets our budtenders focus on the customer in the moment rather than working to put together orders."
"People spend more when they’re having a good time. Customer experience is everything. We don’t sell weed; people can get that anywhere. People come back for the customer experience. We leverage the Cova technology to make a better experience for our customers."