DialedIn is a leading provider of contact center solutions. DialedIn’s software products and highly trained team help businesses of all sizes to streamline their operations and improve their overall customer experience. DialedIn’s cloud-based platform is designed to be flexible and scalable, allowing our clients to easily customize their call center solutions to meet their unique needs. Whether you need inbound or outbound calling, multichannel support, or advanced analytics and reporting, we have the tools to help you succeed. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead of the curve. We believe that by working together, we can help businesses achieve their goals and build long-lasting relationships with their customers. If you’re looking for a reliable, cost-effective contact center solution, it’s time to get DialedIn so we can help your business thrive!
Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists including AndTek, Arc, CosmoCom, Datapulse, IAT, IT Sonix, Presence Technology, Reitek, Safeharbor, Survox, Syntellect, Telrex, Trio, Voxtron and Zeacom. Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction. The company develops a comprehensive portfolio of customer interaction management solutions. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 800 dedicated staff across the company’s international operations.
IntelliResponse is an award-winning technology helping organizations manage and answer high volume questions from its online visitors. Unlike traditional web “self-search” tools that force visitors to hunt and peck through a dizzying number of possible answers that are often confusing and ambiguous, IntelliResponse delivers One Right Answer to each question. The visitor experience is greatly enhanced, messaging is targeted and consistent, and every interaction is captured by a 24×7 research agent then transformed by a rich reporting suite into actionable business intelligence.