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Convoso Case Studies

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    4.7 / 5.0
    Customer References25 total
    About

    IntelePeer simplifies communications automation through advanced AI-powered solutions, helping businesses and contact centers reduce costs, enrich the customer experience, and accelerate ROI. Its AI-driven Communications Automation Platform works seamlessly within existing business software and infrastructure, enabling brands to automate complex processes quickly and effortlessly. Built for business users, IntelePeer’s vendor-neutral platform leverages world-class generative AI and analytics, empowering businesses to proactively resolve potential pain points and maintain context across channels and throughout the orchestrated customer journey.

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    4.7 / 5.0
    Customer References4 total
    About

    IntelliResponse is an award-winning technology helping organizations manage and answer high volume questions from its online visitors. Unlike traditional web “self-search” tools that force visitors to hunt and peck through a dizzying number of possible answers that are often confusing and ambiguous, IntelliResponse delivers One Right Answer to each question. The visitor experience is greatly enhanced, messaging is targeted and consistent, and every interaction is captured by a 24×7 research agent then transformed by a rich reporting suite into actionable business intelligence.

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    4.7 / 5.0
    Customer References41 total
    About

    net2phone is a leading provider of innovative and affordable cloud based communications services for businesses worldwide. net2phone has built a robust and flexible communication platform to advance business communications into today’s modern environment. With the new hybrid work environment and ever increasing number of ways to communicate and collaborate, they’ve integrated a full suite of tools to complement traditional voice. net2phone’s services are available in the core markets of United States, Canada, Mexico, Spain, and several countries in Central and South America, with additional reach and capabilities worldwide.

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