"We found the people at Configure One very easy to work with. They were very flexible and always available to answer questions. When we had an issue, they always came up with a creative solution."
"We were looking for a company with a good reputation and a track record of successful implementations. We were impressed with all the people we met from Configure One."
"Our previous process was very manual and time consuming, When a dealer requested a quotation, it went to our estimating department. They created the quote and sent it back to the dealer. We would wait for a purchase order then start the cycle of producing a drawing for the project. The customer would modify/approve the drawings, and when the customer was ready the dealer would place the order, and we’d send the information to the factory for manufacture. While the cycle remains somewhat the same, it is now much more efficient."
"Our unit shipments have increased 65% since the implementation of Configure One."
"The people we met from Configure One were extremely helpful and very service-oriented. But in the end, it was the depth of functionality and the power of their product configurator that really made the difference."
"It’s been a very positive experience working with Configure One. Any issues that arose were addressed very quickly, and their support has been phenomenal. We treat the relationship as a partnership and they view it the same way. They always take our feedback very seriously and have incorporated some of our suggestions into the next version of Configure One."
“Configure One has made us more competitive, because we now operate 24/7. This has translated into a huge benefit. Many of our dealers work outside our normal business hours and Configure One enables them to configure a door, get a price, and place an order even when we’re not open.”
“Before Configure One, it would have been impossible to allow our customers to use the configurator. We only used it internally and even experienced users found it cumbersome. Today, we have fewer configuration errors because our dealers are entering their own data. They are more accountable and review the data before submitting an order. Configure One has definitely streamlined the entire quote-to-order process.”
“With Configure One’s Connect module and their integration expertise, we were able to setup a complete and reliable integration between our ERP system and Configure One’s Enterprise Product Configurator.”
“We had been using Factory Edge for many years and have no immediate plans to change. Therefore it was important that the product configurator integrated easily and securely with Factory Edge, in effect creating a Factory Edge product configurator. The Configure One Connect made that possible.”
“Clearfield has benefitted from having Configure One integrated to Microsoft Dynamics GP for several years now. Because our customer service department uses Configure One as our order entry system, entering orders all day long, this integration is critical for Clearfield’s business.”
“Agents used to process about 40 orders a day. With Configure One, they can complete 50 to 60 orders during the same period. That’s a 50% improvement.”
“With Configure One, distributors will handle the entire order entry process themselves. Configure One will streamline our operations by eliminating repetitive work and eliminate errors by instantly showing distributors which configurations are not possible.”
“The first step was to develop a proof of concept, We gave Configure One the data on one of our popular products, and explained what we wanted to accomplish. They created a prototype that contained all of our prices, rules, and exclusions. We selected one of our complex products, with the most options. This was a good starting point because we could then modify it, and apply the same logic to our other products. As a final check, our inside sales people used Concept for a couple of months before we released it to the field.”
“The ability to handle complex rules and ease-of-use were big factors in our selection of Configure One.”