"After 2001, we needed to get back to basics and start creating demand for our products. We recognized that we had to rebuild our business, and cabinet systems were a strategic part of that. We had a huge catalog with over 10,000 part numbers, and it was very difficult for someone who was unfamiliar with our products to order the right parts. We needed a tool that helped our customers quickly understand how the products were used, so they could order the right parts."
“Configure One had the horsepower, aptitude, and knowledge to understand our business.”
"Quoting time has been reduced from up to eight days on some products, down to just a few minutes time."
“The first step was to develop a proof of concept, We gave Configure One the data on one of our popular products, and explained what we wanted to accomplish. They created a prototype that contained all of our prices, rules, and exclusions. We selected one of our complex products, with the most options. This was a good starting point because we could then modify it, and apply the same logic to our other products. As a final check, our inside sales people used Concept for a couple of months before we released it to the field.”
“The ability to handle complex rules and ease-of-use were big factors in our selection of Configure One.”
"Our training went so much more in-depth than what I was expecting. Our team would just sit there and talk about how what we learned that day was going to revolutionize how Maintainer operated as a company."
“Not only has Configure One helped us keep up with orders, it’s modularity enables us to easily add new types of products by re-using data.”