58 Configure One Cloud Testimonials

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  • "The integration with our website is absolutely impactful. Many orders of configured products are coming through the website, 24/7 anywhere in the world versus having to have staff at their desk."

  • "It’s been a very positive experience working with Configure One. Any issues that arose were addressed very quickly, and their support has been phenomenal. We treat the relationship as a partnership and they view it the same way. They always take our feedback very seriously and have incorporated some of …

  • "The sales rep would either call in the order via telephone or send an email to the customer service department, The customer service representative would enter the order into the system from the sales person’s notes. This led to a lot of mistakes, and customers receiving the wrong product."

  • "If you buy an ERP system, you are going to have to adjust your business, eventually if not immediately, to the way the system runs. That is a critical point that people don’t take into consideration. With traditional ERP systems, you have to manage your business according to the software. …

  • "Concept integrated with our ERP system has streamlined the entire CPQ process, leading to a reduction in the quote-to-order lead time and improved order accuracy."

  • "Configure One has increased sales and removed bottlenecks by allowing our users from more than 40 different countries to create quotes & drawings 24/7."

  • "The Configure One team has been a pleasure to work with and have been there for us whenever we needed their help."

  • "The Configure One people have been great to work with. They are very, very quick to respond and have always guided me through any issues that I had. It is such a pleasure to work with your company and the kind of customer service that they provide."

  • "Configure One has proved to be a very capable and reliable partner."

  • "We have been impressed with the Configure One staff, many who have been there over 10 years. Having one central contact means that we don’t have to repeat the same information over and over to different people."

  • "Configure One’s rule engine has given us more flexibility that has translated to improved record accuracy, especially bills of material and work instructions."

  • "Configure One has streamlined our quote-to-order process, which has made it much easier for our distributors to configure our products."

  • "We were thoroughly impressed with Configure One. Everything that was demonstrated during the sales process was proven in the training."

  • "Configure One was clearly the best fit for an engineer-to-order business model. Configure One’s flexibility, support for multi-language and currencies really supports a global business."

  • "Configure One was able to meet all of our requirements. Knowing that they have some respected names in the specialty vehicle industry as customers reinforced our decision to go with them."