"The complete in-app calling system from CometChat has dramatically reduced our call center costs. It also helped streamline internal processes while improving overall customer satisfaction and NPS!"
"I login to CometChat’s dashboard everyday and check insights from the chat support to see how customers use it and how we use it internally. We track when a ticket is closed, and the technician fills out the required field for resolution. We use this data to train the team on resolving common queries."












