29 Comcate Testimonials

“Unfortunately the software they picked was not very conducive to our investigative needs for documenting and tracking cases.”

“With Comcate’s help, our customer request tracking has been improved and made efficient, effective, and delightful to our citizens.”

“Last year we handled over 3,100 Code Enforcement cases. We estimate savings on average 30 minutes per case, which equates to 1,500 hours or almost the equivalent of one officer.”

“We received direction from our Village Board to look into a better way to track resident concerns and complaints, as well as general contact that we have with our residents, just so we’re all on the same page for communication’s sake."

“Comcate’s CRM is crucial to our achieving a 360 degree view of our citizens, allowing us to better serve their needs. It has made us more efficient while improving our customer service.”