“The main reason we use Comcate is that is provides us with an outstanding tracking system. In a matter of seconds, we can access the complete violation history on an individual property and can find contact information for the owner. Running reports to determine trends and the way using forms …

"Comcate demonstrates the importance and effectiveness of performance-based government. It allows for timely and accurate information sharing; rapid deployment of resources; effective tactics and strategies and relentless follow-up. As a result there are better outputs and better outcomes for Salisbury’s citizens.”

“With a couple of mouse clicks we can pull up historical data on properties, complainants, violators, etc. and access that information in the field– including the photographs and documents sent. We use to have time tracking sheets in each paper file, now the time is tracked in Comcate, which is …

“With Comcate’s help, our customer request tracking has been improved and made efficient, effective, and delightful to our citizens.”

“Comcate’s CRM is crucial to our achieving a 360 degree view of our citizens, allowing us to better serve their needs. It has made us more efficient while improving our customer service.”