Comcate

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Read 29 Comcate reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch customer videos to see why companies chose Comcate as their undefined

Comcate’s mission is to help public agencies achieve their goals and constantly improve service to their customers (citizens, businesses, elected officials, and staff) through the creation and management of programs by combining their deep, extensive knowledge of local government operations and workflows with technology solutions.

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  • 26Case StudiesView
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Customer Rating Review Scorebased on 2593 reference ratings
4.7/5.0 (2593)

Featured Testimonials

  • "Most importantly, Cape Coral worked with Comcate to create a user-friendly portal through which citizens can submit public records requests. Requests submitted through the public portal are automatically routed to the proper staff person without any initial work on the agency’s part. This has reduced the number of requests that agency staff have to manually log from phone and email by 30% , estimates Craig and saves the agency time and money . Finally, Craig is excited to see the utilization of Comcate growing throughout the agency and sees tremendous potential in the partnership between his agency and the company."

  • “Comcate’s eFeedback Manager has provided us with a systematic and effective way to respond to customer requests and to coordinate our response among our staff. It made an immediate impact on our ability to manage our staff workload and to improve our communication and timeliness with our customers. Every day we seem to think of another new way we can use the software to help us improve our work and customer service.”

  • "Our staff can now read and produce detailed documents, such as case details, from their laptops. As they follow along with the case, we can add notes. Time expended on the case is recorded electronically. We are saving more money on paper and copy production than we put into setting up this program.”

Featured Case Studies

  • Bozeman, MT NEW 311/CRM Interface Expedites Public Requests

  • Wildomar, CA Invests in State of the Art Code Enforcement Software For New Department

  • Glendale Heights, IL Adopts CRM Software to Track Citizen Communications

Additional Comcate Information & Resources

Read Comcate Reviews, Testimonials & Customer References from 29 real Comcate customers.

Browse Comcate Case Studies, Customer Success Stories, & Customer References from 26 businesses that use Comcate.