101 Cloudbeds Testimonials

"We reached a point where we knew our basic system was limiting our potential. We needed a more robust, complete technology with greater possibilities that would allow us to grow strategically."

"Our front desk team – a lot of them have previous hotel experience using major Property Management Systems – and the consensus overall is that the accessibility, how intuitive Cloudbeds is, it really feels like a Property Management System for today's age."

“When Cloudbeds came along, the receptionists started being able to look the guests in the eye. That's what we've been gaining—people can focus more on the people and less on the computer. We leave the software stuff to the software."

“Beyond the usability, what I value most is the growth of Cloudbeds in terms of paying attention and responding positively to all the improvements or needs that are proposed."

“Cloudbeds allows us to control multiple properties with ease which helps to have better processes, better internal reports, and make better decisions.”

“Because of Cloudbeds, we were able to implement in just 24 hours.”

“Without Cloudbeds’ full range of features, we wouldn’t be selling as effectively or exploring new business opportunities as we do today.”

"When I designed Porta Romana 1992, I built it based on what I would want as a traveler. I’ve lived in nine countries and traveled all over the world. I put all of that experience into this property with one core philosophy: put the client in the center of everything."

"We can roll out Cloudbeds to a group of hotels in a matter of days. Go-live is particularly important. We can’t be held back by tech that should actually enable us. Data migration is flawless with Cloudbeds, and that’s normally the biggest pain point."

“Cloudbeds significantly reduced our administrative burden and helped us deliver a smoother, more professional guest experience, while allowing us to maintain the personal, hands-on hospitality that sets Vanilla Hills apart."

“We love Cloudbeds' Guest Experience. It's been a game-changer for us on how we communicate and interact with our guests, and they seem to prefer that natural way of interacting through text.”

“From the very first demo, we were struck by how intuitive and user-friendly Cloudbeds was—a stark contrast to the system we had been using. Its simplicity and ease of use immediately stood out, making it clear that it would be a much better fit for our team and the way we operate.”

“Without a doubt, Cloudbeds is designed to minimize clicks and reduce time spent navigating the system. We can achieve the same results as with other PMS platforms, but in a fraction of the time. It’s made a real difference to our day – we spend less time glued to our screens and more time focusing on our guests and the bigger picture.”

“Cloudbeds makes you feel like you're in control of your hotel. You can change things, test things to see what works, and what doesn’t. It's hands on, simple and highly customizable.”

“Our seven-year partnership with Cloudbeds is rooted in their consistent commitment to understanding our unique needs. They actively listen to our feedback and ensure our perspectives are valued.”