101 Cloudbeds Testimonials

“The guest experience at Hotel McCoy is magical. People come to see the art, hang out, use the firepit and the heated pool. There’s a lot of amenities that make Hotel McCoy what it is, but more than that it’s the people. Guests go out of their way to return to us.”

"Legacy hotel software providers are dinosaurs out-dated and complicated. With Cloudbeds I have a system that’s both easy to use and robust, helping me provide an exceptional and safe experience for my guests."

“Without a doubt, Cloudbeds is designed to minimize clicks and reduce time spent navigating the system. We can achieve the same results as with other PMS platforms, but in a fraction of the time. It’s made a real difference to our day – we spend less time glued to our screens and more time focusing on our guests and the bigger picture.”

“Cloudbeds and Trip.com Group have transformed our operations, boosted our revenue, and opened doors to a world of new opportunities.”

“Cloudbeds’ ease of use and its university helps us train our staff very well, even our remote staff on the other side of the world. They pick up on so much in such a short amount of time. We dedicate two weeks for them to get to know Cloudbeds and then we train them on top of that. That has saved us a lot of time.”

“I have an overview of housekeeping, forecast revenue, and key systems. It allows me to breathe and think of opening up new hostels.”

"100% digital check-in is almost non-existent in the hostel space as of yet. I think we're just at the beginning of the contactless experience for hostels."

"It was very interesting to see how different prices influenced specific target groups. Now, we understand more and are confident in strategic-level decision-making."

“For me, one of the biggest reasons for choosing Cloudbeds was all the integrations. I also like that Cloudbeds has a service that you can say ‘we want to integrate with this’ — and it’s actually done pretty quick.”

“Cloudbeds, and I say this to anyone that will listen, is probably the most intuitive PMS that I’ve ever worked with. I’ve used some super complex systems that were completely unnecessary — the UX was overbearing and you had to spend so much time training in order to just start using it.”

“Over the last few years almost 80% of our bookings are direct, with the latest Cloudbeds update for the website making it a much cleaner process. This has saved us thousands in commissions to OTA's.”

“I looked at some other more conventional PMS systems, but I liked the nimbleness of Cloudbeds and the overall UI.”

“We got Cloudbeds because it’s very easy to use, it’s cost efficient, and it saves a lot of time and effort.”

“You try to check the competition, occupancy, and revenue expectations, and update the system accordingly. But now, I can just forget about the revenue side. It processes data and sometimes updates prices 100 times a day.”

“I would recommend Cloudbeds because it's an all-in-one solution that simplifies your hotel management, enhances your efficiency, and provides valuable insights that help drive revenue and improve the guest experience.”