"100% digital check-in is almost non-existent in the hostel space as of yet. I think we're just at the beginning of the contactless experience for hostels."

"What's nice about Cloudbeds is that they're always adding to their technology and they're listening to their customers. So whenever we ask for something, right away they're working on it."

"We hire a lot of seasonal staff just for summer. We don’t have much time to train them in advance, and we need a really simple system that they’re able to hit the ground running with. So Cloudbeds was definitely a win for us because we found it’s really easy …

"Cloudbeds Payments is important to Hotel McCoy because it provides one neat solution to process payments across all our properties. We're all trained on it and it comes with all the tools and resources to ensure that we're handling payments correctly."

“The guest experience at Hotel McCoy is magical. People come to see the art, hang out, use the firepit and the heated pool. There’s a lot of amenities that make Hotel McCoy what it is, but more than that it’s the people. Guests go out of their way to return …

“When Cloudbeds came along, the receptionists started being able to look the guests in the eye. That's what we've been gaining—people can focus more on the people and less on the computer. We leave the software stuff to the software."

"We’ve been able to scale rapidly without compromising quality. Cloudbeds is bringing all this power to our business."

"What I really like about Cloudbeds is how they’re always evolving. They consistently roll out features that are useful — tools that make a real difference for hoteliers."

"Cloudbeds' functions are consistent, highly customizable, and accessible to hotel owners and front desk staff from anywhere, as the data and reports are cloud-based."

"Cloudbeds has provided us with added value that, without this technology, I think it would have been very difficult for us to grow."

“For us, it is essential that the guest has not only a bed or place to stay, but a complete package, which is why we organize activities day and night, so that connections, friendships are created.”

“I love to say that we are a company made by backpackers for backpackers. Most of the people that work at Onefam, first started traveling, and just fall in love with the hostel life.”

“Cloudbeds has improved the way we work. It saves our team time, reduces commission costs through more direct bookings, and helps us sell more effectively with automated pricing.”

“You could pick up very early on how product-centric the Cloudbeds’ team is. It's a great product managed by a really strong customer-centric team.”

“Cloudbeds is built to make everything as simple as possible, but with the level of complexity that is needed for complex operations like ours.”