With Salesforce, we are now providing excellent service to our instructors — and it’s scalable. It is unlocking incredible growth potential for our business.

We ditched our CRM and replaced it with something different and way better. Nimble is a game-changer for us. It helps us manage relationships smarter. By doing the research and data entry for us, Nimble frees us up to communicate individually and meaningfully with each person we know. Instead of spending hours googling people and working in batches on a schedule, Nimble lets us work on-the-fly. As we think of something, we act on it, wherever we’re working. As a reminder comes to us, we handle it. With Nimble, we’re talking less—but getting heard more. (Can you tell I love this one?) Nimble has changed how we work–and helped us improve the quality of the experience we offer.

Though still conducting high-quality audits, we realize our current technology and methodology isn’t getting us to where we want to be nor as fast as we want to get there, So are we moving away from our old application and developing a new, custom solution.

Sidekick is a big value for the opportunity to see which emails are being opened and when.