"We were using Salesforce and it was very cumbersome because it wasn’t designed for our business. The basic version didn’t have everything we needed, so we would’ve had to pay to customize it to what we needed it to be for our commercial real estate business. I have been looking for something like ClientLook; it reminds me of our ACT! databases that were so easy to use and customize on our own."
"I started using ClientLook CRM in 2014 when I joined SVN and my experience has been great! Over the years we have learned a few tricks that Nathan Hall has showed us, and it has helped our office keep everything organized exactly how we want it. As part of the on-boarding experience in our office, I have our new brokers add contacts and properties to get used to using ClientLook. I like that ClientLook provides webinars, videos, and tutorials online so new brokers can easily find the information they need to get up in running quickly. ClientLook does a great job at teaching both new and seasoned brokers and the training we’ve received has been top-notch."
"Our team of 5 recently switched from REA to Clientlook and love it. I used REA for over 15 years and used the “if it’s not broke don’t fix it” mentality, but realized we were really working with an antiquated program. We tried to migrate to Apto/Salesforce since it was supported by Colliers, but that process was cumbersome – to say the least. We want a simple, effective, web based CRM and ClientLook is that. The guys who run it know commercial real estate and get how we need to use it. Love the scoop page with the running activity log of all team members’ activities. Great to populate a deal and link all the players. In my opinion Apto was a time drain. ClientLook had us painlessly up and running at maximum effectiveness overnight."
"From the beginning, ClientLook has helped me save countless hours each month since I no longer have to use my own system of keeping track to client files and data. With ClientLook, everything is so much more organized than I could’ve done on my own. ClientLook keeps track of all of my client communications; from emails to files, everything is stored in one place. Now that I am saving so much time, I can service my clients even better!"
"I like that I can keep track of everything in ClientLook. If a deal gets derailed and then picked up again later, it’s nice to be able to easily reference the previous communication about that deal. I make notes about my contacts, properties, and deals as a way to capture the human part of the business. ClientLook is like my memory bank; it helps me to be present with people and bring back the human connection that is often missing with today’s advanced technology."
"Now that I’m using ClientLook I’m not leaving money on the table. ClientLook has improved my communication with my team. I also love how easy it is to attach information to deals and client information, and with the blessing of the Virtual Assistant service I am so much more productive than I have ever been. With ClientLook, I have doubled my income this year, and I doubled my income the year before last year as well!"
"If you want a CRM that is ready to use today, use ClientLook. You don’t have to do an elaborate build out or have any special training; you can be up and running quickly."
"ClientLook has helped me organize my contacts and streamline my business. Over the past year I have tried to soak up as much information as I could, and I am much more efficient this year than I was last year. I attribute that to using ClientLook every day. ClientLook gave me a foundation for my business, and it’s the backbone of everything I do."
"I explored all the commercial real estate CRM’s that were available, and I simultaneously did the free trial periods on three of them that piqued my interest. ClientLook was hands down the most intuitive and user-friendly CRM on the market. It addressed all of the scenarios that I was looking for to organize my database and track my deals."
"The thing that I didn’t like about other CRM’s is that trying to get customer support was always a tedious task. With ClientLook, it’s easy to get the help I need or to get a quick response to any question I have. I like the chat feature within ClientLook and I can’t say enough about the simplicity that ClientLook brings to my day to day business. I can see why top commercial real estate producers maximize their efficiency by using a CRM."
"A few years ago, I made a horrible mistake of moving my entire company to a Salesforce based CRM with lots of bells and whistles. I spent over $10,000 and I was the only person who even logged in to try and use it. After that, I canceled and let everyone choose their own CRM. I had a lot of data to import into the ClientLook database, and Chuck Cutler and his team were extremely helpful and made the process easy."
"I rely on ClientLook and its ability to quickly pull up all of the notes or details that I need. Clients are very impressed with the level of information I have at my fingertips; ClientLook is my secret weapon."
"I looked at Salesforce, and all of the other similar CRM’s, and it was obvious from their demos that they weren’t set up the way that ClientLook is. All of the other CRM’s were too much work and overly complicated. ClientLook is very easy to use and is set up perfectly for commercial real estate professionals."
"I rely heavily on the ClientLook platform, and the further along I go the more I can’t live without it. I have recommended ClientLook to tons of other commercial real estate brokers because it’s so great."
"ClientLook is the most fluid CRM that we’ve ever worked with, the iPhone app is by far the best, the Virtual Assistant team is incredibly valuable, and the willingness of the ClientLook support team to help us were all big factors in the decision-making process."