"I like that I can keep track of everything in ClientLook. If a deal gets derailed and then picked up again later, it’s nice to be able to easily reference the previous communication about that deal. I make notes about my contacts, properties, and deals as a way to capture the human part of the business. ClientLook is like my memory bank; it helps me to be present with people and bring back the human connection that is often missing with today’s advanced technology."
"After using an Act! based product for the past 20 years or so, we really needed to upgrade to a current technology. We started researching other CRM’s and narrowed it down to three choices – Apto, RealNex, and ClientLook. Once we tested the products it was clear that ClientLook was the best, and a product that my team would actually use. It was the easiest to use, and the most intuitive. Out of the “box” we were up and running! I like that we can track all of our listings, property showing, contacts, and deals all in one place, and they all link to each other, including the marketing done for each property. If I want to see when a call was made, or when an e-mail blast was sent and where it went, or when the property signs went up, or any other detail about any of our listings, it is all in one place."
"Our team of 5 recently switched from REA to Clientlook and love it. I used REA for over 15 years and used the “if it’s not broke don’t fix it” mentality, but realized we were really working with an antiquated program. We tried to migrate to Apto/Salesforce since it was supported by Colliers, but that process was cumbersome – to say the least. We want a simple, effective, web based CRM and ClientLook is that. The guys who run it know commercial real estate and get how we need to use it. Love the scoop page with the running activity log of all team members’ activities. Great to populate a deal and link all the players. In my opinion Apto was a time drain. ClientLook had us painlessly up and running at maximum effectiveness overnight."
"I have had several calls with Greg Hoard (a ClientLook Success Manager) and it’s been an excellent experience, he not only understands the software he understands the brokerage business. He has stayed on top of me to help me fully engage in using the system to it’s full potential. I like that Greg is enthusiastic and acts like my cheerleader. Plus, whenever I have a question or a problem the support team is always quick to respond."
"Prior to joining Cherry and Associates, I worked with two international CRE firms. I was involved in the decision process of one of those firms to start using a different CRM, but not as many people utilized it as I had originally hoped because it was too difficult to use. People tend to get caught up in all of the details and they forget that a CRM is supposed to help you save time and be more organized. Other CRM’s are so complicated that you spend too much time organizing the data and you’re left with not enough time to go out and win business."
"I started using ClientLook about ten years ago. Since then, SVN switched to using Apto but I chose to stay with ClientLook because I was already comfortable with the system. I have to admit that I tried to use Apto, but the system isn’t user-friendly and they didn’t offer any customer support. I could have Apto for free, but ClientLook offers so much value that it’s worth it to me to have a CRM that I can fully utilize, works seamlessly, and offers exceptional customer support."
"ClientLook has helped me stay on top of things better than I did before. I can pull up information quickly because everything is in one spot instead of having to go through files on my computer. It has allowed me to handle more deals and helps me be more efficient with my follow-up calls. With ClientLook, it gives me the confidence that I am not losing track of any information or data."
"I chose ClientLook for three reasons. First, I really like the strong integration between BuildOut, MailChimp, and ClientLook. Second, the Virtual Assistant team is wonderful! Third, the support that ClientLook offers is remarkable."
"We chose ClientLook because it is very easy to use and there is a lot of value in the platform. I liked all of the built-in integrations so there is no redundancy in data entry. Also, the fact that Michael Griffin is the one behind the company gave me the confidence I needed to make the switch. The team at ClientLook knows commercial real estate, so they understand our needs. The people make a huge difference; plus, it’s great that I can always call or email and get a reply quickly from an actual person. That’s rare these days."
"ClientLook has helped me be more consistent with follow up activities and tasks, and provides me with a reminder to stay on top of clients that I want to follow up with. It has also helped to simplify all of my data since I can easily access all of the contacts for a specific company in one location. ClientLook has also helped me manage my pipeline and day to day activities much better than I was previously."
"I was previously using REAapps, but it was extremely detailed and overwhelming. At my company, we have access to Salesforce, and I have tried APTO in the past, but they were all hard to work with and too complex. ClientLook is easy for me so I can focus on making more sales."
"Our entire office uses ClientLook and it has literally changed the way we do business as a company. It has allowed us to share information, communicate more efficiently, and has created a great synergy among the agents and myself. It has also helped us to organize our database and have stronger relationships with our vendors."
"The number one thing that I love about ClientLook is being able to relate owners to each property. Our ability to farm and prospect owners has dramatically improved since we started using ClientLook. The system helps us keep track of everything from properties, to buyer information, to property marketing. There are currently five people on our team and we all utilize the database every day."
"My experience with ClientLook has been unbelievable! So many companies out there only want to sign you up for their service, and then they move on to the next prospect. ClientLook really embraces you once you become a client! The after-sales support is unparalleled with any other professional technology product that I have ever used. I appreciate the calls and emails to check in on me to make sure that I am getting the most out of the system."
"From the beginning, ClientLook has helped me save countless hours each month since I no longer have to use my own system of keeping track to client files and data. With ClientLook, everything is so much more organized than I could’ve done on my own. ClientLook keeps track of all of my client communications; from emails to files, everything is stored in one place. Now that I am saving so much time, I can service my clients even better!"