"We had not realized that the position of the banner would cause confusion among potential buyers. ClickTale’s in-page analysis steered us towards running the A/B test, and we are very happy with the outcome. After a short period of testing, we modified the page and the metrics could not be …

“Clicktale indeed showed us some issues that we were not able to discover with traditional analytics tools.”

“The customer behavior revealed with Clicktale...results in a more effective self-service experience that reflects our customer-centric approach. The better we serve our clients, the better we succeed as a provider.”

“The insights from Clicktale are extremely beneficial to us. They enable us to identify and remedy issues very quickly instead of being plagued for an extended time. Clicktale makes it very easy for us to throw bullseyes all day long.”

"By visualizing the online behavior of visitors who had experienced the different versions within the multivariate test, we were able to understand not only what was happening on the site, but most importantly, why."

"The unique value ClickTale adds is the ability to show why. ClickTale explains the reasons behind the Adobe Analytics statistics."

“Clicktale helped us better engage our clients via the digital channel by enabling us to create a smoother online experience, thanks to a more granular understanding of customer intent and points of struggle."

“As an analyst, when I give my opinion based on web analytics metrics, that is just my opinion. But if I can show the actual Clicktale replays, it becomes fact that nobody can argue with.”

"Do something that so exceeds normal expectations that I may not even notice until I’m shopping somewhere else."

"We use Clicktale to define and prioritize areas of customer experience improvements as well as opportunities to increase revenues…It’s about finding the right session replays to show to the right business owners to drive action, and take opinions and hunches out of the equation."

“Often the general consensus is that if people are checking out, then the checkout isn’t broken. But, through Clicktale we realised that there were a lot of people who were confused by the way that we were showing our offer pricing. For example, our VIP programme provides two deals, the …

“At TechStyle, building personal relationships with our customers is our lifeblood and we can only do this by garnering as much insight as possible from the data we collect. There were a number of challenges that we needed to combat, some of which only became evident after consulting the analysis …

"Results for us were amazing. We increased page conversion by 4% and with our volume that was a huge, huge increase for some pretty tiny changes. We also tripled our donations to Round Up for Charity. That was a huge win."

"Its very important for us to have a partner like Clicktale who’s able to help us optimize experiences whether on mobile device or desktop."

"Bringing it all together is really where a product like Clicktale becomes so valuable.”