40 ClickTale Testimonials

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  • “My team’s mission is to undertake the projects of Sony Communications Network using a web driven approach, for user acquisition, and to increase customer satisfaction.”

  • "Clicktale’s integrated workflow and actionable insights helped us better engage clients on our mission-critical web and mobile channel by creating a more convenient and friction-free user experience."

  • "Here’s a person who told us what’s wrong.’ I can then go back and say, ‘How many people had the same experience? How many other people struggled at this page or this step in the funnel?’ and use that to prioritize what gets fixed and what gets built.”

  • “Clicktale helped us provide a better experience on mobile devices by substantially reducing frustration upon registration.”

  • "The Christmas page recommendations solidified Walmart’s use of the finder tools and helped fix all issues that customers were experiencing with them."

  • "We immediately got an understanding of customer behavior that simply would not have been possible before ClickTale."

  • "We looked at several solutions to help us with this problem, and eventually turned to ClickTale’s In-Page Analytics solution as it offered the clearest picture of customer interactions inside the website."

  • “Clicktale indeed showed us some issues that we were not able to discover with traditional analytics tools.”

  • "Results for us were amazing. We increased page conversion by 4% and with our volume that was a huge, huge increase for some pretty tiny changes. We also tripled our donations to Round Up for Charity. That was a huge win."

  • “Often the general consensus is that if people are checking out, then the checkout isn’t broken. But, through Clicktale we realised that there were a lot of people who were confused by the way that we were showing our offer pricing. For example, our VIP programme provides two deals, the …

  • “At TechStyle, building personal relationships with our customers is our lifeblood and we can only do this by garnering as much insight as possible from the data we collect. There were a number of challenges that we needed to combat, some of which only became evident after consulting the analysis …

  • "Experience is the currency of competition in the next age of enterprise development."

  • "Its very important for us to have a partner like Clicktale who’s able to help us optimize experiences whether on mobile device or desktop."

  • "ClickTale gives us a great way to visualize what we should be testing and then analyze the results of the tests we run."

  • "Clicktale helps us validate test results, build trust in the numbers, and improve our digital service."