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“Our marketing activity was already sophisticated but Clicktale has taken this to the next level by matching our precision timing, so that we can utilize digital interaction data. Clicktale makes it possible for us to measure digital gestures to reveal the customer intent behind every lead, so that we can …
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“My team’s mission is to undertake the projects of Sony Communications Network using a web driven approach, for user acquisition, and to increase customer satisfaction.”
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“At TechStyle, building personal relationships with our customers is our lifeblood and we can only do this by garnering as much insight as possible from the data we collect. There were a number of challenges that we needed to combat, some of which only became evident after consulting the analysis …
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“We decided to go with Clicktale because as a group, we are working toward becoming more customer-centric. We wanted to get a better view of our online customers: What they do on the website, how individuals behave, how different segments behave, if there are areas that need improvement.”
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“For an insurance company, a sale is not always a success. It is not about money in your pocket, but about risk. That’s why Clicktale Psychological Analytics was important to us. Clicktale helped us understand the difference in behavior between Profitable and Non-profitable customer segments.”
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“Often the general consensus is that if people are checking out, then the checkout isn’t broken. But, through Clicktale we realised that there were a lot of people who were confused by the way that we were showing our offer pricing. For example, our VIP programme provides two deals, the …
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“Clicktale indeed showed us some issues that we were not able to discover with traditional analytics tools.”
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"Results for us were amazing. We increased page conversion by 4% and with our volume that was a huge, huge increase for some pretty tiny changes. We also tripled our donations to Round Up for Charity. That was a huge win."
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“The insights from Clicktale are extremely beneficial to us. They enable us to identify and remedy issues very quickly instead of being plagued for an extended time. Clicktale makes it very easy for us to throw bullseyes all day long.”
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"The Christmas page recommendations solidified Walmart’s use of the finder tools and helped fix all issues that customers were experiencing with them."
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“Our number one focus as a company is to create an extraordinary customer experience, the best ticket-buying experience in Europe. Clicktale has been an essential partner in our success and in maintaining a truly superior customer experience.”
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"It’s quite easy nowadays to collect a lot of data – it’s very hard to make it meaningful."
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“Clicktale helped us provide a better experience on mobile devices by substantially reducing frustration upon registration.”
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"We had not realized that the position of the banner would cause confusion among potential buyers. ClickTale’s in-page analysis steered us towards running the A/B test, and we are very happy with the outcome. After a short period of testing, we modified the page and the metrics could not be …
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"Experience is the currency of competition in the next age of enterprise development."