40 ClickTale Testimonials

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  • “The insights from Clicktale are extremely beneficial to us. They enable us to identify and remedy issues very quickly instead of being plagued for an extended time. Clicktale makes it very easy for us to throw bullseyes all day long.”

  • “To build and maintain a Digital Marketing Platform, which involves selecting appropriate solutions as well as providing a visual analysis on data for improving the website we are working on.”

  • “Clicktale provides the evidence for the data. It allows people to visualize the problems that customers are having and that means that we can get to decisions more quickly, because people can see it with their own eyes.”

  • "We use Clicktale to define and prioritize areas of customer experience improvements as well as opportunities to increase revenues…It’s about finding the right session replays to show to the right business owners to drive action, and take opinions and hunches out of the equation."

  • “We’ve gotten great support from the Clicktale Customer Experience team and web psychologist to really help us understand customer behaviors and motivation. It’s more than just a technical solution. This is a true partnership that gets great results.”

  • “Clicktale gives us a holistic view of the customer across devices, on desktop, mobile and tablets, in a way that we’ve never had before. Its allows us to see pain points our customers go through and gives us an empathetic view of their experiences.”

  • "Thanks to Clicktale I can watch my web users, and change the content and the graphics based on their moves."

  • “Clicktale helped us better engage our clients via the digital channel by enabling us to create a smoother online experience, thanks to a more granular understanding of customer intent and points of struggle."

  • “As an analyst, when I give my opinion based on web analytics metrics, that is just my opinion. But if I can show the actual Clicktale replays, it becomes fact that nobody can argue with.”

  • “The customer behavior revealed with Clicktale...results in a more effective self-service experience that reflects our customer-centric approach. The better we serve our clients, the better we succeed as a provider.”

  • "Its very important for us to have a partner like Clicktale who’s able to help us optimize experiences whether on mobile device or desktop."

  • “My team’s mission is to undertake the projects of Sony Communications Network using a web driven approach, for user acquisition, and to increase customer satisfaction.”

  • “Clicktale helped us provide a better experience on mobile devices by substantially reducing frustration upon registration.”

  • "ClickTale gives us a great way to visualize what we should be testing and then analyze the results of the tests we run."

  • "Clicktale helps us validate test results, build trust in the numbers, and improve our digital service."