“As an analyst, when I give my opinion based on web analytics metrics, that is just my opinion. But if I can show the actual Clicktale replays, it becomes fact that nobody can argue with.”

“Clicktale helped us better engage our clients via the digital channel by enabling us to create a smoother online experience, thanks to a more granular understanding of customer intent and points of struggle."

"The Christmas page recommendations solidified Walmart’s use of the finder tools and helped fix all issues that customers were experiencing with them."

“The customer behavior revealed with Clicktale...results in a more effective self-service experience that reflects our customer-centric approach. The better we serve our clients, the better we succeed as a provider.”

"ClickTale gives us a great way to visualize what we should be testing and then analyze the results of the tests we run."

"Clicktale helps us validate test results, build trust in the numbers, and improve our digital service."

"Clicktale’s integrated workflow and actionable insights helped us better engage clients on our mission-critical web and mobile channel by creating a more convenient and friction-free user experience."

"Clicktale helped us realize that we can optimize our website greatly by making a few simple changes. Our team looks at data every day, but it wasn’t until we had Clicktale that we could actually go in and see what was going on. We can see the experience from the …

“My team’s mission is to undertake the projects of Sony Communications Network using a web driven approach, for user acquisition, and to increase customer satisfaction.”

“To build and maintain a Digital Marketing Platform, which involves selecting appropriate solutions as well as providing a visual analysis on data for improving the website we are working on.”

“Clicktale indeed showed us some issues that we were not able to discover with traditional analytics tools.”

“We decided to go with Clicktale because as a group, we are working toward becoming more customer-centric. We wanted to get a better view of our online customers: What they do on the website, how individuals behave, how different segments behave, if there are areas that need improvement.”

“For an insurance company, a sale is not always a success. It is not about money in your pocket, but about risk. That’s why Clicktale Psychological Analytics was important to us. Clicktale helped us understand the difference in behavior between Profitable and Non-profitable customer segments.”

“Clicktale helped us provide a better experience on mobile devices by substantially reducing frustration upon registration.”

“By analyzing our website visits with Clicktale, we were able to gain a better perspective on the customer experience and the way in which the website was being used. These insights proved invaluable to enhancing the customer journey and reducing bounce rates.”