“Cityworks definitely helped get our valve exercise program running efficiently. We now have specific, more direct routes, saving time and money. These maps are a great benefit and the staff really like them. Duplicate work orders have been reduced dramatically and, using Cityworks, the person generating the work order can …

"We have developed strong and good technology and really we’re going to find out about hydrant defects quicker, at a lower cost and really provide a better service to the citizens of Philadelphia in terms of fire protection."