“It is literally like moving from the dark ages to the enlightenment trying to describe the difference between pre-Cityworks and post-Cityworks. Before Cityworks, our daily pay-in report sent to finance each day took an hour or more to generate and reconcile and was somewhat disorganized. Now this report takes literally only a few minutes and is correct every time. Monthly reports that took the better part of a day to complete using many data sources now take just minutes from a single source. Finding case history and other relevant actions on a property that required hours of searching paper files and was nearly impossible is now not only possible, but quick and easy to perform from the desktop.”